Hi there,
In Jan 6th morning, I went to your hotel to ask if I can live in as soon as possible. The person at the front table swipe my card and tell me room would be available after 4pm that day. Thus I left and tell him just cancel the reservation directly. Before I left, I asked him if I will be charged, and he told me no. I even call your hotel to check if I will be charged and you told me I didn’t book a room. But now you’re gonna charge me even I didn’t grab room key from you! I will abusolutely report it unless see your refund. Thanks for giving me such an awful experience.
Great location, especially for the Boston marathon. Had great experience and warm staff
Boaz
4 晚家庭旅遊
8/10
Maria
3 晚家庭旅遊
10/10
Juan
1 晚旅行
10/10
Cool decor, great room, valet service was great.
Jeffrey
1 晚浪漫之旅
10/10
ryan
1 晚旅行
10/10
Sean
1 晚旅行
10/10
Lara
3 晚旅行
10/10
Stephanie
2 晚旅行
10/10
Beautiful hotel!!
Leah
2 晚旅行
10/10
Navon
1 晚旅行
10/10
Had a wonderful stay! Thomas, at the front desk, was extremely helpful in getting us set up, and went as far as upgrading us to a larger suite, which accommodated us so well. Everyone was super pleasant to work with and we felt welcomed and safe! Will definitely look for W's in the future for booking!