Room was damaged. Broken shelf, burnt curtain, faulty door knob. Customer service are nice except for woman.
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Everything was as good as it gets
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Rosa
Rosa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
EDITH
EDITH,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
kristen
kristen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Everything nice but........
I hate to complain over petty stuff but they had no milk, no bagels, no jelly, and they have this rule that if you leave trash you'll be charged a cleaning fee. Absolutely ridiculous. Unless it's thrashed, we are paying enough to stay there.
joseph
joseph,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Le Tisha
Le Tisha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Great but don’t plan on the restaurant
Restaurant closed early and after doing 22 mile hike I was banking on it being open. No other offers made by hotel to compensate.
Jimmy
Jimmy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Antonnie
Antonnie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Stopped in to visit with friends
Only problem is no refrigerator in room. I had medication that needed to be kept cold. The happy hour was nice and we ordered food which was very impressive. Drinks from the bar were fabulous. Would definitely book again when I’m in the area.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Location good
It was clean and convenient location.
Nicole
Nicole,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Bad experience
The family was on the last day of 11 daya on the road. We were excited to stay at Embassy Suites but our check immediately went wrong. Theres was $200 fee. We paid . We checkin the room and was pretty hot. The Ac was not on and it wsnr turning on. It took three hours for the room to get cool. While waiting for the AC we had the door opened. The manatiance guy provided a fan. Which we appreciated. By now it was almost 11pm. My boys were laid down for the night. We were tired. I decided to take a shower. Once i starting showering the drainage cloth and immediately water rose to may half foot. I was standing in my water. It was so uncomfortable. I didnt wash my hair. Got out and went down to the iffice and the lady wasnt veey nice. She wouldnt chnaged our room at that point but she offered a matiance guy to work on the tub. It was midnight by now. I refused the help and told her i was gonna talk to manger in the morning. Morning came. Meet with the manger. He couldnt take any consideration for anything I had to say. He said the tub was not lke that when we checked in. He blamed me for the tub and that j should've ask for another room . My experience was very uncomfortable. I think we were treaded badly.
Laverne
Laverne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Hector
Hector,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
Le Tisha
Le Tisha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
YVONNE
YVONNE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Valerie
Valerie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Christina
Christina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Johana
Johana,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Look for a better option
Although properly is clean, staff is unknowledgeable of important information.. majority of the staff don’t speak English very well, so unable to communicate no maintenance worker on duty at night, no manager on property..
Reginald
Reginald,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
I really enjoyed my stay!! The complimentary cocktail hour was a nice surprise. Love the indoor swimming pool. Nice vibes pleasant atmosphere.
Christina
Christina,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
Perfectly
SHERYL R
SHERYL R,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Restricted hotel, not enjoyable
Took so long to check in . Arrives at 1:30pm and don’t want to check me in early. Then at 3 there was a long line to check in. 2 people just standing behind the counter and two people checking in . They restricted the pool to one hour slots and we had to sign up ahead of time. Reducible! We were not made aware of that “rule” before booking. They said because they were full. Bar was a hit or miss . Beds were uncomfortable. Ordered towels didn’t get them until I call I second time. On top of a ton of softball people being there , they closed down the lobby on Saturday because they also booked and party event. Making hardly any room for others to sit with their groups in the lobby.