WONDERFUL- The best service and the most beautiful place! The food was amazing too.
Kristen
2 晚旅行
10/10
Tobie
4 晚旅行
8/10
All over is good, but you have to pay for every single step. If you want to seat at fire pit, you should book it and pay a lot of money. All fire pits were reserved, but for 3 days i didn't see and single person seating there.
Alla
2 晚家庭旅遊
10/10
Muy bonito hotel , ideal para una escapada a esquiar
Adriana
4 晚家庭旅遊
10/10
Lester
2 晚旅行
10/10
Anthony
3 晚旅行
10/10
Worth every penny.
Rachael
3 晚旅行
10/10
Ski and ski out of the NorthStar
Lisa
3 晚家庭旅遊
10/10
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative.
Our room number was 579
Suna
1 晚家庭旅遊
10/10
Loved the Christmas setup and programs
calvin
3 晚旅行
6/10
I would like Ritz Carlton to work harder to improve their guest services past the surface level. We had several issues with their various guest services. We had to call twice, then actually walk down to the concierge to ask for the third time before we got some extra towels. The property has a ski/snowboard boot locker of sorts on the lobby floor - the apparent purpose is to minimize their guest walking around in their ski wear - and they had almost misplaced my snowboard boots and went scrambling around 20 minutes to find them. This ended up costing me some early morning time on the slopes. Their obligatory valet is not great, taking around 20 minutes to get my car. When we were checking out, we called ahead for bell service but they never arrived. Look, it’s nice that there is staff all over the property greeting their guests and I appreciate their courtesy; but you are working with bunch of Silicon Valley engineers who are paying attention about some work being accomplished. I appreciate the politeness, but I wish that they would look into improving their guest services that deliver more tangible results.
Ko
2 晚家庭旅遊
10/10
I can’t praise the staff enough, some of the best we’ve ever encountered. Extremely personable and attentive. Everyone went above and beyond! Gorgeous hotel and room. Amazing amenities.
Amanda-Abundio
2 晚家庭旅遊
10/10
The place was beautiful
Brenda
3 晚旅行
10/10
Jennifer
2 晚旅行
10/10
Li
4 晚旅行
8/10
The staff went above and beyond, from house keeping to the front desk, very professional and caring.
The bummer was one of the options to eat meals was under construction.
Cindy
2 晚旅行
6/10
It was so small you could not even walk out on it.
Teri
1 晚好友同遊
10/10
Byron
3 晚旅行
10/10
Excellent services. Highly recommended for anyone or family
Hung
1 晚家庭旅遊
10/10
Jason
1 晚旅行
10/10
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
Stacy
3 晚商務旅行
10/10
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
William Bert
4 晚浪漫之旅
10/10
Sheri
2 晚旅行
10/10
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
Hripsime
2 晚家庭旅遊
10/10
I really liked our stay, and it was the best service ever.