The Experience start from check-in with Debra it was extremely busy, she was cool, calm, professional, patience and understanding. She thank you for waiting patiently and was still able to tell what time the breakfast, where the elevator, and etc with a Smile. Ms. Luchelle, omg was holding down Saturday with people coming and going for hours, assistant with a Smile, while giving Good advice to one of the guest as they were having a conversation. She great every guest that was enter and leaving...welcome to Sweet Home Alabama. My check-out process was a wonderful experiences with KeKe, you felt like this is the Best hotel and it was, she made sure everything was good and when I expressed 1 problem, she took care of the issue. She as well offered a warm welcome introduction. Hotel clean from entrance to elevator to your room. Outside was clean too. Front receptionist team ladies are Amazing!