Does The Palace Pyramids inn offer free cancellation for a full refund?

Yes, The Palace Pyramids inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Palace Pyramids inn?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace Pyramids inn?

Yes, there's free self parking.

Is airport shuttle service offered by The Palace Pyramids inn?

Yes, an airport shuttle is available. The charge is USD 10 per person one-way.

What are the check-in and check-out times at The Palace Pyramids inn?

Check-in start time: 7:30 AM; Check-in end time: 4:00 PM. Check-out time is 1:00 PM.

Are there restaurants at or near The Palace Pyramids inn?

Yes, there's an onsite restaurant.

What's the area around The Palace Pyramids inn like?

The Palace Pyramids inn is a short 18-minute walk from Giza Pyramid Complex and 17 minutes' walk from Sound and Light Theater.

The Palace Pyramids inn, Cairo: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 17, 2025

Amazing staff

The staff made this stay a 5 star experience. We stayed in the top suite. Similar to most hotels in Cairo but here everyone was extremely attentive and helpful, we fell respected at all times and safe.

Valeria, 2-night trip

10/10 Exceptional

Jul 5, 2025

Location is close to the pyramids , boutique hotel is close to the pyramids area and the staff is friendly , our room was nice , the view from the terrace is amazing to have the breakfast infront of one of the wonders of the world, thanks to nadia which was very helpful and the recommendation for the tours it was well organized

Nour, 1-night trip

10/10 Exceptional

Jul 7, 2025

Our stay at this hotel was excellent. The staff was very kind and helpful. They went above and beyond to ensure we were comfortable and had everything we needed. They assisted us with everything we needed including a private driver to take us around. I highly suggest staying at this hotel you will be very satisfied.

Samia, 7-night trip

10/10 Exceptional

Apr 22, 2025

clean , new rooms , the view from the terrace is amazing

jamella, 1-night trip

10/10 Exceptional

Jul 10, 2025

This hotel is great. You walk up and think Oh Hell No but the suite was incredible

Daniel, 1-night trip

10/10 Exceptional

Feb 24, 2025

The location is great is close to the pyramids , new , friendly staff, recommended

jackie, 1-night trip

10/10 Exceptional

Apr 27, 2025

nice , comofrt beds , clean , new rooms , thakns to ahmed who arrange all tours for us in egypt

10/10 Exceptional

Jan 13, 2025

Location is close to the pyramids , clean , new rooms , the staff are friendly

john, 1-night trip

10/10 Exceptional

Apr 22, 2025

Location 👍 service 👍 everything is good 👍

Omar, 1-night trip

10/10 Exceptional

Apr 29, 2025

I had a wonderful stay at this hotel! The location is perfect, very central and close to everything. The staff were extremely friendly and helpful, always smiling and ready to assist. The rooms were spotless and well-maintained, and everything felt fresh and clean. The food was also delicious and hygienic, with a good variety to choose from. Overall, a lovely experience I would definitely recommend it and hope to come back again soon

Nadia, 1-night trip

8/10 Very good

Mar 12, 2025

Staff members very polite and helpful, even with the language barrier

Patrick-Ngambe, 13-night trip

8/10 Very good

Feb 21, 2025

Good

david Espinosa Mauricio, 5-night trip

2/10 Poor

Apr 21, 2025

Scammed me of my rooms

Nyaboth, 4-night trip

10/10 Exceptional

Mar 25, 2025

Our arrival was very welcoming, due to outside conditions it looked like the hotel was not going to be what we wanted. We were there for sightseeing, not for a hotel. We just wanted the room to be clean and staff attentive, this was met and exceeded. Nadjia and her crew were outstanding, Ahmed was a great host and tour guide. The view from atop the hotel was great, the breakfast was just what was needed to start the day. If you're looking for luxury and quiet this is not it, but it is clean and close to the pyramids (walking distance, but don't do it) and a short ride to the GEM. It takes a bit of adjusting to the street noise, people there LOVE their car horn. I would say that is a Con, but you're not there to live, a week or less, so don't sweat it. I would go back if I make it to Cairo again, before I'm out, another shout out to the staff, thanks for he accommodations and your overall service, hope to see you again when the hotel expansion is done. Can't beat the price for the location, what you get (Tour service available) and the staff. I recommended, Ahmed and Nadjia, thank you again, God Bless. Jose V

jose emilio, 4-night trip

2/10 Poor

Jul 4, 2025

Don’t Be Fooled by the Photos – Stay Away We booked The Palace Pyramids Hotel thinking it looked nice and cozy based on the online photos. But when we arrived, we were shocked by how different it was from what was advertised. The room was incredibly small, dark, and nothing like the pictures. The bed barely fit one person, and everything felt cramped and uncomfortable. The cleanliness was unacceptable — the bathroom was filthy, smelled bad, and clearly hadn’t been properly cleaned. What’s worse is the number of steep stairs throughout the property. It was dangerous to carry our luggage up and down, and there were no assistance provided. The area around the hotel also felt very unsafe, especially at night. As Americans visiting for the first time, we felt very uneasy walking around and didn’t feel secure staying in that neighborhood. We ended up leaving after 5 minutes of arriving immediately even though it was late — and checked into another hotel just to feel safe and comfortable. That’s how bad the experience was. We also had a negative experience with Ahmed, who tried to charge us outrageous prices for simple taxi rides (up to $50 for a short trip). We later found out we were being heavily overcharged because we were tourists. When we asked for a refund, he was completely uncooperative. This hotel was a huge disappointment. Misleading advertising, poor conditions, and dishonest service. If you care about your safety, comfort, money avoid this place completely

Nilpesh, 2-night trip

10/10 Exceptional

Jul 13, 2025

Un excelente hotel con una vista maravillosa. Nos gustó absolutamente todo, la ubicación, la vista fabulosa de las pirámides, el personal maravilloso, el traslado desde / hacia el aeropuerto, el desayuno, absolutamente todo, recomendamos ampliamente este maravilloso hotel a todos los que quieran una agradable estadía cerca de las pirámides.

jamella, 1-night trip

2/10 Poor

May 13, 2025

Tamam, 2-night trip

10/10 Exceptional

Apr 29, 2025

Ho soggiornato in questo hotel e l'esperienza è stata davvero fantastica. L'hotel è molto pulito e ben curato, con un design elegante che rende l'ambiente ancora più piacevole. La posizione è eccellente, a pochi passi da tutte le principali attrazioni della città. Inoltre, nei dintorni ci sono tantissimi ristoranti deliziosi dove si può gustare dell'ottimo cibo locale. Consiglio vivamente questo hotel a chiunque voglia vivere un soggiorno confortevole e indimenticabile.

Nour, 1-night trip

6/10 Good

Apr 25, 2025

yuen man margaret, 2-night trip

10/10 Exceptional

Apr 22, 2025

Cerca de las pirámides, el desayuno es fresco y excelente, Ahmed organizó todos los viajes para nosotros y fueron excelentes.

Fernand, 1-night trip

10/10 Exceptional

Apr 22, 2025

location , clean , safe

didi, 1-night trip

10/10 Exceptional

Apr 22, 2025

Location is close to the pyramids , nice and clean rooms , the staff is friendly

john, 1-night trip

10/10 Exceptional

Mar 15, 2025

RICARDO, 5-night trip

10/10 Exceptional

Feb 24, 2025

New rooms , the staff is friendly , the view from the terrace is amazing to see the pyramids

ahmed, 1-night trip

2/10 Poor

Jan 15, 2025

Lori Ann, 2-night trip

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