Checking in I had rough start my room was canceled after I paid for it. Hotels.com was who I booked through which you can only chat not a live person. I showed everything I received in email. Deidra still would not let me check in after 35 min of back and forth. With hotels.com chat representative I strongly advice that you triple check to make sure your reservation aren’t canceled. This is the third time my room was canceled through them with other stays after being paid for. After Deidra finally adjusted her attitude and contacted her supervisor. Supervisor assisted her on helping make it right. I was finally check in I booked a king suite 4th floor. Instead got a double bed room that smelled sour. One of the elevators was down the entire stay the other smelled like it was on fire. I could never get the tv to work after I logged in on my accounts it still didn’t work. However for the weekend I made it work for business trip. Supervisor at the end of the night person did try an accommodate me with concession area . She was very nice and front desk was nice at the end of all the confusion. After driving five hours with freeze warning conditions. I just wanted to relax for the price it’s a no for me next trip to Bessemer.
Christina
Christina,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
It was Great, very clean and comfortable, we would stay again
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Constance
Constance,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Betty
Betty,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Very clean nice hotel for good price. Staff was friendly, breakfast was good plenty of food
Zachary
Zachary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Would stay again and again
The only negative thing was the Wi-Fi was not working and my cell service was very limited inside the hotel.
Hotel room was perfect, AC worked great, and the breakfast was amazing. The waffle station was so neat, my kids loved it.
Chasatie
Chasatie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Staff was very friendly and helpful!
Tori
Tori,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
DeLaine
DeLaine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Amalio
Amalio,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Completely satisfied. A word of caution however if one was contemplating hooking up streaming device or gaming platform you cannot. The hotel has hardware which disables those options. After research it appears Hilton is making this for all properties. Wonder how long all motels share this practice.
Glenn
Glenn,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
Trista
Trista,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
clean and nice staff
Aileen Jong, Datong
Aileen Jong, Datong,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
👍
Juan
Juan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
I almost always have a good experience at Hampton Inn, and this stay was good as well with one exception. The fire alarms went off at 1:00am (false alarm) and rattled everyone out of bed. It happens, but I don't like that the staff had no explanation the next morning. It sounds like they may not even have been informed. You wake me up at 1:00, you owe me an explanation.
This wouldn't stop me from staying there again as it was a nice stay otherwise.
William
William,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
Lori
Lori,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
I loved the fact it was clean and basically brand new
Kris
Kris,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月13日
Muy lindo y limpio ! En la recepción Jeff hace un trabajo espectacular, muy amable y cordial 10/10
Guillermo
Guillermo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
August
August,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Check-in was a breeze, Dakvin at the front desk was excellent and very accommodating. The room was very nice, roomy and clean.
Melissa
Melissa,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月9日
Dani
Dani,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月8日
Paris
Paris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Jeff was very welcoming and made our check in seamless.