We were unaware that the hotel was under major construction and it was pretty rough for the price. We also were sent to a room on the 3rd floor first and it smelled like smoke horribly, they did give us a new room, but the TV didn't work and it was really cold because there was no carpets anywhere on the hotel itself. They were doing the normal amenities but they were not the quality we are used too.
Shauna
Shauna,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月23日
Bad convention 2025
My son and I were there for state beta convention and we were very disappointed. The room smelled bad. There was no linens for the hideaway bed. They don't have plastic shower liners so water ended up everywhere. Breakfast was good but the man in the restaurant was rude and yelled at our beta students when they were trying to help clean up their tables.
Susie
Susie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Allie
Allie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月16日
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Room was clean. Lobby was under construction and a mess but overall stay was great.
Tina
Tina,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
The bed was load and they was working on the floor and it was so load and I couldn’t rest because sat it was so load with ppl working on there floor
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Nice stay
Nice stay. They were remodeling so I am sure it will be beautiful
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Cherika
Cherika,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Brandon
Brandon,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
5/5 recommend
Phenomenal stay as usually at Embassy Suites. There was some construction it it didn’t take away from the stay. Breakfast was great and free snacks and drinks from 5-6:30 was nice! Had dinner at the restaurant and it was delicious.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月24日
Normally great
I wish we had known it was under construction. We love staying here every year, but the construction caught us off guard. It’s been annoying.
Kelsey
Kelsey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Brookland
Brookland,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月28日
Okay
Mediocre. Pretty out of date and not very good service. Was expecting better.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月28日
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
The hotel was a beautiful and comfortable stay for the night. The rooms were delightful to look at and were decorated well with a nice interior. The view from inside the room to outside was also astonishing to look at. The hotel room has an atmosphere that was comfortable to stay and sleep with comfortable beds.
Eduardo
Eduardo,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Joshua
Joshua,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月7日
Picked the property because of the location and they had free breakfast. Breakfast had a good amount of options but it wasn’t great. Location was walkable to downtown which was great. The bar and restaurant were the best amenities that we used! The chicken wings were so good!
Jaycee
Jaycee,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月4日
To my surprise, they charged $125 as a pet fee for my stay. I believe to the best of my knowledge this was not mentioned on expedia.com when I made the reservation so this came to me as a surprise and ended up paying that fee..
When we checked in into our room, even though we are non-smokers the room that we got had the smell of weed in it. I did request them to come and use a spray in our room so that at least it would limit the smell of weed inside the room and we had already unpacked and had a pet with us so we’re not intending to move to another room.. the room service person came only after three hours after I made the request.
The breakfast options that they had were minimum. Not much variety.. also they were short staffed and did not refill the empty bowls of food that they were serving frequently. There was always a wait for them to refill. They had a station where they were serving customizedegg omelettes. The lady preparing the omelette was very rude.
They have ample of parking available. By default, they will charge you $10 parking fee thinking that we are parking inside the parking lot of the hotel. They have ample of parking across the street as well and that’s where I parked. I had to mention to the front desk that I have parked my car across the street and not inside the hotel parking lot. By default they had charged me $10 a day for parking which they reimbursed after I spoke to them. Overall, not happy with my stay.
Bhavesh
Bhavesh,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月3日
Room was nice. Guests next to us had kids running around that were loud well into the late night. Went to breakfast and they were out of plates and silverware. Texted the hotel and the girl was arguing with me that they did not. Well, when i went over there were none. Terrible way to treat your guests.
Gary
Gary,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月3日
HVAC unit leaking water. For reporting it and the inconvenience of having to move rooms,I was told we were being upgraded, but it was a lateral move if not a downgrade. The room we moved to had tv issues. Despite parking on the street, charged $10 a day for parking, An Unnecessary petty charge.
adam
adam,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月2日
Stan
Stan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Jia
Jia,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月29日
Embassy Hotel and Suites was a nice place to stay for two nights while in town to visit the National Park. The location is ideal for walking instead of taking your car and looking for a place to park, dealing with traffic etc.
I loved the easy check in, managers welcome, and breakfast. I would recommend staying here if you are in town.
Downsides in my opinion-
$125 pet fee!!!!! Crazy expensive. This was charged for my one dog for two nights, each pet fee allows two dogs. So why does one dog cost the same?
I got my receipt to my email the morning of check out and noticed they added on a second pet fee of $125. I had over $280 of pet fees and taxes.
Hotel corrected this when I approached guest services with no problem. I just wonder how many people have not reviewed their bill and the same thing happened.