El front desk y concierge no ayudan en absoluto y dan instrucciones falsas o erróneas…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排延遲退房，但需額外支付 USD32 (視供應情況而定)
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
Very good for the price
Lana, 6 晚旅行, 2021年04月28日
It was amazing! Clean rooms and free drinks every day, very nice, I loved the food and service, very nice waiters and waitresses!
Leticia, 6 晚家庭旅遊, 2021年02月25日
Beautiful property and staff is incredible. I would say the only downside is the food, we were expecting more authentic Mexican food but the food was very bland.
4 晚浪漫之旅, 2021年02月25日
Service is amazing from the moment you walk in! Property is well kept, clean! This was our second time here and we will certainly stay here again!
5 晚家庭旅遊, 2021年02月24日
Nos gusto todo.. la comida, las habitaciones. Las playas, las piscinas. Pero lo que mas nos gusto fue la atención y amabilidad de todo el personal del hotel... no nos queríamos ir... muchas gracias por todo espero volver muy pronto
5 晚家庭旅遊, 2021年02月18日
The property was beautiful and wide open with so much to appreciate. The staff was beyond friendly and helpful. The only downfall was that a lot of the restaurants/bars/facilities weren't open
7 晚好友同遊, 2021年02月13日
Pros: *Great access to the beach. And there were lots of chairs. Bar and food access on the beach *Plenty of pool area with seating *Numerous bars *Food seasoned well with decent variety available *Great & helpful staff *Daily turn down service Cons: *Limited evening dining options *Room service for food is at a fee *No in room drink service *Constant sales pitches *Bathroom was dirty and toilet wouldn't flush however staff took care of it *Very little night entertainment *Limited wait staff for poolside *Room was moist and smelled of mildew *COVID testing is a major hustle...BEWARE!!!!
3 晚浪漫之旅, 2021年02月11日
The staff was amazing and very accommodating. The only downside was the food. Not very good, but the drinks kept coming
5 晚浪漫之旅, 2021年02月07日
The staff was always kind, happy and helpful. The beach was very clean.
4 晚浪漫之旅, 2021年02月04日
I love to stay at the Grand Riviera Princess, Its hard to really rate this place this trip. With covid going on the staff where A+ in my book they are all so friendly. This trip it was just 3 friends from Maine and we loved every minute of it. I was not able to stay in the room I had booked due to storm damage the week before. But thats nature for you. The buffets are all ways B- to A. The other places that are open for dinner are great A+. I for one don't care for buffets so its hard to judge those for me. The only down side of the restaurants is due to covid and the lack of guest they could only have 2 open each night and they rotate daily. Very little seaweed on the beach. Only stayed in one pool really near the Snack buffet and loved it. I am sure they will remember me for next time when I go.
brandon, 7 晚好友同遊, 2021年02月01日