El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村住宿資訊、相片和旅客評語

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否有游泳池？

是的，住宿提供14 座室外游泳池。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。延後退房需加收相關費用。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村有附設私人浴缸的客房嗎？

是，每間客房都有室內私人浴缸和按摩浴缸。

10/10 好極了

2025 年 9 月 3 日

juan enrique，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 9 日

I loved their professional yet welcoming appearance and demeanor. My driver Jesus Cruz was great and made sure I arrived at the El Dorado Resort in a safe and timely manner. Check in was a breeze, I loved the quality and amount of activities available to me at no extra cost and ease of scheduling. I could choose to slow down and relax or be busy and explore, best of both worlds! Food and drinks are top notch, and the variety of food available is unbelievable. I wish I could have tried something from every place! Traveling solo, I felt extremely safe the entire time on the property and when out on activities. My casita was beautiful. I had a swim up third from the beach. I booked a massage and water experience with the spa right near my casita. I highly recommend El Dorado Resort and Lomas Hospitality for more inclusive travel.

Jessica Ann，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 3 日

Loved all the options available. This is easily one of the TOP 5 resorts on Mexico 🇲🇽

Jessica，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 1 日

Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.

Kaley，5 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 30 日

I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort

David，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 28 日

Excelente servicio

Oscar Rodriguez，4 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 28 日

Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.

Anna，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 24 日

JOSE EDMUNDO，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 23 日

Samuel，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 21 日

Mark，6 晚旅行

Travelocity 真實旅客評語

6/10 不錯哦

2025 年 6 月 20 日

We have been coming to this resort since 2012. Historically, it has been the resort to which we compare all other resorts. This time, however, our experience was not up to usual standards. We stayed in casitas (2702), and the main issue was that when we tried to fill the tub with water, it flowed out around the faucet. Maintenance said it was a leak in the wall, and they would have to break open the wall to fix it. Our stay this time was short, so we didn't want them to "repair" the faucet while we were there, but I am not sure we will be returning to Casitas on our next trip. The experience this time was not in proportion to the price for 4 days and 3 nights ($1800). Also, the air conditioner did not keep the room cool enough to sleep comfortably without sticking to the sheets. Finally, the rubber weather stripping around the glass door leading to the patio was falling off (probably why the room wouldn't cool). Our snacks were refilled on day 2, but not on day 3. We knew from previous visits that the beach was not the best, but this time, the beach was awful! It was covered in sargasso, and the smell was so strong in front of Casitas 26-28 that sitting on the palapas was unpleasant. In addition to the smell, the tiny bugs that live in seaweed were biting. The only beach area that could be used was in front of the presidential suites and the burger restaurant in El Royal. Food was not as good as it used to be. Four of 6 people in party got food poisoning.

Brandy，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 12 日

Alyssa Shay，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 2 日

Mari，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 1 日

Good if there is no seewwed

Hui Yon，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 30 日

Beautiful resort, never a dull moment.

Gina，4 晚商務旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 24 日

The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!

Cassie，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 21 日

Staff were amazingly friendly

Eli，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 4 日

Wonderful service and beautiful property

Candice，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 23 日

If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world

anthony，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 22 日

Licurgo，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 4 月 19 日

Do not go here . There are so many beautiful alternatives. El dorado is a cynical money grab - the nastiest most uncaring staff ever. The view may be 5 star. The stay itself is 1 star . All they care about is collecting your money and treating you with rudeness , no compassion- no interest in your joy. They are ice cold. This is the most cynical money grab - false advertising. I’ve traveled all over the world. This is the single worst most unpleasant experience I have ever had. They don’t maintain the property. They are passionless. As one Canadian person said to me “my wife and I are not rich- we saved for 4 years to come here - we want to leave early - I’d pay more to get just one smile let alone help or recommendations. When I said “I’d love to know your favorite activities “ the response “look at the app. Pick something . We will see if reservations are available.” I hope the corporate owners are paying attention: it’s serious. Every person I met said they would NEVER RETURN. Two days in “paradise” and I left angry, disrespected, stressed , and deeply upset. Stay away. This place needs a company retreat and reflection on why they are in the business the are . You’ll be treated better waiting on hold with with AT&T for customer service, than to dare to ask for some pleasant interaction, let alone assistance. Everything about this place is shameful.

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 4 日

Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!

Michael，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 31 日

Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.

Eric，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 30 日

There were some technical glitches with the app to order breakfast as well as the roomservice menue channel having to be reprogramed for pur room. The concierge forgot to get out luggage to the front after checkout. I was glad i checked so that someone could get them before our departure ride left.

Timothy，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 20 日

Beautiful property! We loved our stay!

Shara，7 晚旅行

Expedia 真實旅客評語

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

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常見問題

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否有游泳池？

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否允許攜帶寵物？

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否提供停車位？

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否提供機場接駁車服務？

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村入住登記和退房的時間為？

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村和附近有什麼好看好玩的？