The rooms were well done, service was excellent highly recommend this hotel to anybody wanting to get away and have a wonderful pampered night
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
This was an amazing oasis to stay while moving my daughter into college. The staff was incredibly helpful and attentive at every step. At one point when my daughter was feeling anxious and emotional, she was treated like family and welcomed to Arizona so warmly it nearly brought me to tears. Honestly every person we met at the resort was an absolute gem who made each day brighter!
Christina
Christina,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Nicole
Nicole,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月12日
Property was beautiful but the customer service was not at level you expect when staying at a Ritz-Carlton. Concierge was unhelpful and seemed bothered when I inquired about available activities on the property. The servers by the pool ignored the cabanas until I went up to the bar to ask how I could place an order. In-room dining was good but we did order the charcuterie plate two nights while we were there and the second time we were given a portion that was half the size and the staff member who delivered was dismissive when I brought it up. The Ritz-Carlton at Dove Mountain falls far short of being the gold standard of customer service that Ritz-Carlton is known for.
William
William,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
James
James,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Tiffany
Tiffany,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Joseph
Joseph,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
It was 5 stars all the way. Alex at the Poolside bar was awesome! Everyone was great!!! Can't wait to go back some day soon.
Jill
Jill,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
STEVEN
STEVEN,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月30日
We wanted a quiet couple of days to celebrate our 56th wedding anniversary with a beautiful location and good food and wine. Dove mountain is beautiful, the food was delicious, and the staff couldn't have been nicer. We hope to make this an annual event.
Kathryn
Kathryn,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Perfect!
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月26日
Brooke
Brooke,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
Amazing
Azhar
Azhar,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
Q
Earl
Earl,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Kenneth
Kenneth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Jennifer
Jennifer,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
It was great staying at Ritz
Indu
Indu,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
I sell Real Estate in the area and wanted to try out to resort. Did not dissapoint
Judi
Judi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Justine
Justine,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月30日
Overall experience was excellent. Rated down the property because of a bad experience with the valet staff. Returned to the property after a short trip and when I left my vehicle the valet staff ignored me, walked past, would not take my vehicle keys initially even after I chased one down. An hour later I received a phone call from the front desk saying I needed to move my abandoned vehicle. After an unsuccessful telephone call to sort out the problem, I had to leave my family at the pool area and return to the front desk to identity the valet staff I gave my keys to. This was an unnecessary diversion from my family and a disappointing experience for the amount this property charges to valet vehicles.