SHS was amazing as always. Rooms very clean, halls and elevator. Lobby spotless. Staff friendlay and so quiet during sleep hours. Breakfast was tasty as well. An overall great experience
Melanie
Melanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
This is a nice facility. And our second stay while visiting Charlotte for shows at the Amp Ballentyne. My only issue was that breakfast cuts off at 9:30 sharp. I made it to the lobby at 9:32 and the cleanup person already had everything wrapped up. Didnt even offer a pastery or fruit.
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Alla
Alla,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Anjanette
Anjanette,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
Polished poo
Like polished poop. I’m not sure why this hotel has such positive reviews. I’m not really hard to please but: the sliding door for the bathroom would not stay shut so we had to wedge a shoe in so that we could use the restroom in privacy, we got a room with a fold out bed couch and the bed had no sheets in the room and was stained with what looked like blood. We kept it closed and layered the main bed’s comforter on it. The shower handle nearly came out of the wall. Those were the worst things, but of course we were in town for a swim meet and didn’t get to our room until pretty late so just put up with it. It’s like they used a contractor to do refurbishments and they did really subpar, cheap and shoddy fixes, like just putting a bandaid on things. Also not as important but I would not recommend using the pool. It is disgusting. Hopefully you can find somewhere better. I don’t recommend!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Stephane
Stephane,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Beds- great, bathrooms- different breakfast meh
The breakfast was okay. It was the same options both days we were there. The only issue I didn't care for was during breakfast. It wasn't my family affected, but I watched a group of young girls come downstairs for breakfast around 955am. They wanted to make waffles and the overseer refused to provide waffle batter (I overhead the conversation while making my plate) I feel that was wrong considering that breakfasy wasn't over yet. To disappoint a group little girls like that wasnt right because breakfast was still open. Sometimes it may extend the work schedule, but I believe it's about good service - which I don't think was accomplished that weekend morning.
It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Anita
Anita,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Akil
Akil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
My stay was great. Hotel was clean. Room was spacious and the staff were very friendly.
Catrinia
Catrinia,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
No AC in conference rooms!
The room was lovely, the lobby was great, the one front desk staff was exemplary. I was there for a seminar which was from 8 am - 8 pm every day. The conference room we were in had NO AIR CONDITIONING for the entire 4 days of my stay! It was 80+ degrees every day and was almost to the point of being unhealthy. All we got were different excuses from each staff person who was approached about this. Pretty sure our group will NOT be back.
真實旅客
5 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
BE CAREFUL
BE CAREFUL!!! If you are in a vacation, DON’T stay here. This hotel is monitored by gang of thieves. I had horrible experience where the boss of housekeeping team was trying to enter our room several times although the sign of “don’t disturb” was there. On the last night of our stay, our vehicle was broken into. This hotel is not safe for families nor for tourists.
Anas
Anas,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Rosaland
Rosaland,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
It was a perfectly fine hotel, but the location was annoying. Traffic was awful and getting in/out of the hotel was limited. Very annoying.
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Great Choice in the Ballantyne Area
This was a convenient and easy stay. I appreciated the free parking right at the hotel. Check in and check out were very quick. There is an ice machine on every floor. The room was spacious and comfortable. There was plenty of seating for the breakfast crowd and there were plenty of options.
julie
julie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Daryl
Daryl,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
Darren
Darren,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Eric
Eric,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Alexander
Alexander,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Frank
Frank,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 2 日
Hi I didn’t get the right room til the next day and they tried to make me pay for it until I talked to the manager she was amazing