Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Jaymie
Jaymie,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Trevligt område
Hotellet var i trevligt område men det var trist toalett och duschrummet var trångt
Anders
Anders,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 22 日
Aidan
Aidan,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 25 日
Poor experience with reservation
Unfortunately after paying well in advance upon my arrival one day later than my check in date I was told I had no reservation with them that I should go to hotels.com and ask them what happened. This is despite the fact that I self checked in via the mail and prepaid in full for 5 nights.
Emails sent to them and hotels.com have remained unanswered.
Uwaoma
Uwaoma,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 22 日
Hôtel vieillissant a renover
Akim
Akim,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 21 日
Sharat
Sharat,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 11 日
Het hotel ligt op een goede plek. Er zijn trendy restaurants in de buurt en het is maar 15 minuten lopen naar de Medina. Ook met de auto is het hotel eenvoudig te bereiken. Je kan voor het hotel parkeren of in de parkeergarage. De receptioniste is niet vriendelijk en niet behulpzaam. Alle Marokkaanse medewerkers zijn top! Echter de Franse medewerkers in het hotel zijn niet behulpzaam en onvriendelijk.
Tim
Tim,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 10 日
Simon Peter
Simon Peter,5 晚旅行
Ebookers 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
Was here for a business Trip, done for my needs
Kevin
Kevin,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Balconies are not big enough to sit out, no table and chairs, only standing room! Rooms are advertised with a double sofa bed, all rooms only have a single sofa bed. Beds very uncomfortable, lumpy pillows, bed sheets not changed all week. Gym is very basic. When I requested some teabags for the room I was told I would have to pay 80 dirhams as it was breakfast tea and only fruit teas were free. No milk also provided. Toaster at breakfast broken, food was not replenished. Not up to four star standard.
Claire
Claire,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 25 日
I have been coming and going from Marrakech more than 30 times now and have never been so disappointed !
The customer service at reception was absolutely atrocious !
The lady at front desk just disregarded a few of us like we were from the jungle.
Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ?
She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ?
Straight disregard !
Wow then to top it off the room was terrible .
No air conditioning in the room it looked mad tidy the room needs crazy upgrading !
Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done !
Breakfast was complete rubbish compared to most of the other hotels in line with Novotel !
Please avoid this hotel at all costs !
It is just not worth giving them you’re hard earned money !
MOHAMMAD TASLEEM
MOHAMMAD TASLEEM,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
Staff service was exceptional. Especially receptionist Imane.
Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Usman
Usman,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 17 日
Er was bij de bediening van ontbijt een meisje als bediende. Ze is heel ongepast bezig en is gasten aan het misleiden, dat heb ik als slecht ervaren. Ze geeft aan om te helpen, terwijl ze alles laat betalen en geen afspraken nakomt. Ze heet Sheyma
Altay
Altay,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 17 日
Hôtel vétuste et très bruyant car les chambres donnent sur la rue
nicolas
nicolas,3 晚旅行
Ebookers 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
Olivier
Olivier,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 14 日
joel
joel,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 8 日
joel
joel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 3 日
Honteux!
Du sang et des poils dans le lit!
Je ne suis pas la seule a avoir littéralement péter un plomb dès mon arrivée.
Effectivement très bien situé mais ce n'est pas digne d'un hotel francais NOVOTEL
Ghislaine
Ghislaine,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony
Holger
Holger,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 28 日
Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.
Douglas
Douglas,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 21 日
Éric
Éric,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 14 日
Çok kötü
Resepsiyonda 15 - 20 dk bekledim. Beyefendinin telefon görüşmesi bir türlü bitmedi. Kahvaltıda çok iyi değildi. İyi olan tek şey konumu