We stayed there four days, the staff is very nice, we had a wonderful journey.
HUIJIA
HUIJIA,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
工事中でうるさかった
ikuko
ikuko,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月6日
Breakfast options not so great.
Eugenia
Eugenia,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年3月26日
Lloyd D.
Lloyd D.,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年1月21日
Might have been a good hotel... but it was closed... under renovation when we came! ;)
Peter
Peter,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年12月24日
Ludan
Ludan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年11月24日
L’équipement et la propreté des chambres.
Barnabé
Barnabé,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年7月29日
Reine
Reine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年3月8日
The Spa was closed. That was one of the reasons i picked this property. Pool was nice. The surroundings left much to be desired.
cressida
cressida,6 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2021年12月12日
Rooms are clean but staff service is terrible. It took them several hours to deliver my food any time I order
Ousseynou
Ousseynou,9 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2021年1月9日
KENNETH
KENNETH,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年11月11日
Hôtel confortable,sûr: parfait pour un consultant
Séjour très agréable à tous les points de vue malgré la situation au regard de la pandémie Covid-19 pour un hôtel accueillant une clientèle étrangère dont la fréquentation a drastiquement diminué avec la situation sanitaire en Europe et au Etats-Unis. La Direction de l'hôtel est attentive et maintient un haut niveau de prestations. Excellent souvenir. Adresse à recommander.
michel
michel,5 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年8月20日
It was clean and the staff were courteous and friendly
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2020年3月3日
Ashish
Ashish,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年3月1日
Hotel tried to charge me for dinners that i never ordered. They're room billing system is fraught with error.
Gregory
Gregory,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020年2月1日
真實旅客
5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年1月13日
Comfortable hotel, great waitstaff, front desk ok
The hotel was well located in the city center within walking distance to the market + Foundation Zinsou museum. The food + restaurant service was great. Accommodations were lovely with a great rooftop pool.
However, unlike all my other hoteIs during my trip I did not have good service at the front desk.
The ATM did not work + the front desk would not exchange USD for me even though they had a currency exchange sign. That would have been fine but the woman at the front desk kept giving me attitude about it and brushing me off to come back in the morning. The excuse was they did not have any cash. However, I knew they had plenty of cash (I saw the large envelope of money they used to give other guests change). But they kept saying they had no CFA. Why they didn't just say they didn't want to exchange USD I have no idea. So that was frustrating.
Also, the front desk guy got a little nasty and accused me of overstaying when I came down for the airport shuttle. He did not realize I had paid an additional fee that morning to check out late since I had a midnight flight. Only after I showed him my receipt did he realize I had paid extra for a late checkout. He didn't apologize for his accusation or attitude and I thought that was a bit unnecessary.
Overall the stay was fine and the rest of the staff was really great. But for a nice hotel I would have liked a bit nicer front desk service.
Samantha
Samantha,4 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2020年1月10日
This hotel needs to hire someone to deal with an obvious cockroach infestation. I found and disposed of approx. 15 or 20 roaches in my room during my one night stay. There were also roaches in the gym. Needless to say I checked out early, as soon as a room in another hotel became available.
The one positive about this hotel is the people who check you in. They were all friendly and professional. This could be a nice, reasonably priced hotel after they deal with the cockroach problem.
真實旅客
1 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2019年11月27日
バルコニー付きの部屋を予約していたのに今日は空いていないと言われた 減額はしてくれたが
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年11月17日
Jacobus Marinus
Jacobus Marinus,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年6月22日
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年6月15日
Primera experiencia en Benin
Habitaciones privilege muy bien, nuevas, bien equipadas, limpias, aunque las ventanas están clausuradas y opacas - la estancia larga no es muy agradable. no vale nada.
El restaurante deja mucho que desear. Y fuera del hotel no hay Alter activas a pie "seguras"
Piscina exterior bonita, y bar al lado interesante.
Servicio muy agradable y atento.
Juan
Juan,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年4月30日
Hôtel correct
Très loin d’etre Un coup de cœur, c’est un hôtel où tous les services fonctionnent bien. Personnel efficace.
Chambre très petite.
christophe
christophe,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年4月9日
The staff needs a lot of training, the restaurant staff was terrible, except for the manager lady, can’t remember her name she’s always there when we ate breakfast. She was amazing, the rest were incompetent and unhelpful.
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年3月9日
Hat mir alles sehr gut gefallen, Personal sehr freundlich und kompetent. Frühstücksbuffet tadellos