8/10 非常好
2024 年 10 月 13 日
Overall good
All staff were friendly, helpful and polite. The original concierge /reception gentleman was extra kind and thoughtful enough to allow me an early check in without charge until his female manager stopped him and demanded I pay an early check in fee of AUD100 to which I refused. My check in date was October 7 ( Monday) which is a public holiday, if Ibis would like to check their staff roster log they will be able to find out which staff go out of their way to make guest want to come back and stay and which staff is not suitable to be working in the hospitality industry.
Also the day before I checked out I suffered a nasty fall hence hurt my should, the gentleman at the reception at the day I checked out helped me load all my luggage’s into the taxi which is highly appreciated. Overall, will recommend this hotel, cannot let “one rotten apple spoilt the entire barrel”, so to speak.
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
