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Hotel Alpenroyal

3.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Alpenroyal

Sauna, hot tub, steam room
Reception
Terrace/patio
Indoor pool
Interior entrance
Nestled in the mountains, Hotel Alpenroyal offers a warm welcome with a breakfast buffet, cozy fireplace, and relaxing spa. Unwind by the indoor pool or explore nearby Zermatt-Matterhorn Ski Paradise. With helpful multilingual staff and free WiFi, your stay is sure to be a tranquil retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Terrace
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse | In-room safe, desk, free WiFi, bed sheets

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse | In-room safe, desk, free WiFi, bed sheets

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

Highlights

Balcony
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 549 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple room with balcony or split first floor terrace

Triple room with balcony or split first floor terrace | In-room safe, desk, free WiFi, bed sheets

Triple room with balcony or split first floor terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

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9.2 out of 10, Wonderful, 412 reviews
$250 nightly
The price is $270
Sep 2 - Sep 3
Total with taxes and fees
Alpine Hotel Perren
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About the neighborhood

Map
Riedweg 96, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zurich Airport (ZRH) - 105.9 miles/170.5 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Walliserkanne - ‬10 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Golden India - ‬10 min walk
  • ‪Le Petit Royal - ‬10 min walk

About this property

Hotel Alpenroyal

Hotel Alpenroyal offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. An indoor pool, a sauna, and a steam room are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

Does Hotel Alpenroyal offer free cancellation for a full refund?

Yes, Hotel Alpenroyal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alpenroyal?

Yes, there's an indoor pool.

Are pets allowed at Hotel Alpenroyal?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Alpenroyal?

Sorry, there's no onsite parking at Hotel Alpenroyal.

What are the check-in and check-out times at Hotel Alpenroyal?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Hotel Alpenroyal and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Alpenroyal also has an indoor pool and a sauna, as well as a steam room.

What's the area around Hotel Alpenroyal like?

Hotel Alpenroyal is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Alpenroyal Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

View
Service staff
Breakfast
Towns
Room
Location
Balcony
Elevator
Spa
Food

What guests liked

  • Breakfast options were plentiful and delicious with many choices to start each day. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic!

Brilliant location in Zermatt, great swimming pool for rainy days, great view of the Matterhorn. Staff were friendly and helpful.
Richard, 3-night trip

10/10 Exceptional

The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Florin, 2-night trip

10/10 Exceptional

Everything about this place was amazing
Andrew, 2-night trip

8/10 Very good

Great location for the view of Matterhorn. Uphill walk with luggage is a little challenging. Breakfast is very good.
Haiyue, 2-night trip

10/10 Exceptional

The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Kevin, 2-night trip

10/10 Exceptional

Great hotel

Excellent choice for our stay in Zermatt. Very friendly & helpful staff. Excellent breakfast every morning. Our room had a beautiful view of the Matterhorn. Highly recommend.
Luanne, 4-night trip

10/10 Exceptional

The lady and staff were super friendly. Enjoy my stay. Recommend
Daniel, 3-night trip

10/10 Exceptional

I enjoyed my stay overall and was conveniently located in the town.
Justin, 6-night trip

10/10 Exceptional

Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Michael, 2-night trip

10/10 Exceptional

Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Arianna, 3-night trip

10/10 Exceptional

Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Luke, 4-night trip

10/10 Exceptional

Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Sandra, 6-night trip

10/10 Exceptional

Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Karen, 2-night trip

10/10 Exceptional

Great service. Went above and beyond what was expected.
Kenneth, 5-night trip

10/10 Exceptional

Albeit this is a 3 star property facilities were good and staff was brilliant.
Natalia, 2-night trip

10/10 Exceptional

Great view of Zermatt.
sean, 2-night trip

10/10 Exceptional

Very nice staff best view
CHAO CHUN, 3-night trip

10/10 Exceptional

Excellent!
MIRELA, 2-night trip

10/10 Exceptional

Wonderful time in a beautiful Mountain community!
Craig, 2-night trip

10/10 Exceptional

Wonderful stay and location

Wonderful stay, staff at the hotel are professional and very friendly, always happy to help. Room was comfortable, clean and with a wonderful balcony with view of valley and Matterhorn! Great location and once you check in they will tell you about a very special short cut to get to and from hotel. (Great as hotel is locate hire up but in 10min you are in town with all it has to offer) Excellent location and facilities.
Vanessa, 3-night trip

10/10 Exceptional

Friendly and helpful staff. Nice pool and hot tub. Amazing views of the Matterhorn. Great restaurant across the street with great views of the Matterhorn. Hotel will pick you up at train station or taxi garage if you call them for free. Great breakfast.
William, 2-night trip

8/10 Very good

Staff was wonderful! The rooms are a little small.
Robert, 2-night trip

10/10 Exceptional

This place is a magical paradise. You can see the whole city of Zurich from your room. Plus, Matterhorn is right in front of you as soon as you walk out to your balcony.
Lum Haung, 3-night trip

10/10 Exceptional

Fantastic experience!

Fantastic experience!!! The staff was so friendly, the hotel was charming, spa was great, location fabulous, and the view was magnificent!!
View from the hotel
BARBARA, 6-night trip

10/10 Exceptional

Incredible view and room service. Great amenities and location. We can see the Matterhorn, hear church bells tolling and walk to town easily from our room in this beautiful hotel. I brought my mother and father and it was my responsibility to find and book our stay and this hotel made me look very favorable in their eyes. I would recommend this stay to anyone no matter your price range.
Mark, 3-night trip