Room was clean. Room service was nice. But the walls were so thin you can hear everything happening in the other rooms. Previously asked for a late check out the next day. It was approved by the afternoon front desk and said will just be charged beyond 12pm. I agreed to that and said to call again if I needed to extend. Called again for that reason then evening staff yelled on the phone “I AM TELLING YOU RIGHT NOW, YOU ARE NOT ALLOWED TO DO A LATE CHECKOUT.” Mentioned it was already approved and but still the guy just repeated that statement over and over again. I asked why and he said they need to process a lot of people leaving at that time. Then I thought, checkout is at 11am, check in is at 4pm. I requested for 2pm for a little charge fee. Sooo, they shouldn’t be processing A LOT of people by the time I am out. But OK Mr. Front Desk, not in the mood to argue that time, it’s 11:30pm and I need to rest. Thanks for ruining our stay. ;)