We spend three nights in this hotel and we recommend it to visitors of Florence to stay. It is a wonderful family style hotel with names, like Victoria, to identify rooms. The owner is kind and helpful, the room we stayed is with plenty of spaces. It is responsible close to the central station, and with walking distance to most of the interesting places in Florence. One thing, the hotel is on the third floor and one is with no surprises that the building has no elevator. However, the owner is willing to offer help. I booked the hotel through Expedia, the position of the hotel it provided is not quite accurate. Always use the address to search. Last but not least, the rate is very reasonable. (One bonus to the shoppers, buses to the outlet stores, the Mall, leave the bus station only a few minutes walk from the hotel.)