I’m sure I’ll just get an automated reply about doing better, but really you should do better. This was the worst hotel experience I’ve ever had and I stay at a lot of hotels for work. The location was weird and it looks like the hotel was a former half-empty office building. I had a rental car and had to pay $20 for parking per the hotel in a lot that was half empty. Ridiculous. Then I get ti my room 417, and it was like something had been on fire in my room. Turns out that the previous account had burnt the desk and counter top (see photo). When I called the front desk, he said oh no there shouldn’t be smoke that happened two days ago.” I was shocked by the response. One I was given a room with damage to it. Two, it was fresh. Close the room. He did nothing to remedy the situation. I was exhausted and did not fight it. The breakfast was bland and they’re still using styrofoam plates.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Elda
Elda,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月18日
Eloisa
Eloisa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月17日
Nice hotel, poor customer service
We were told we had to pay a $20 parking charge which was not stated on hotels.com or the hotel’s website. We asked for a mgr and were told there would not be one til the next day. When we got to our room it reeked of marijuana. We told the front desk and they wrote it down on a spiral notepad. Other than that the room was nice, great location and good breakfast. The service was just bad.
Michele
Michele,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月15日
ALLISON
ALLISON,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Great Stay!
I was working at the Allstate Arena, so this location was very convenient for me and the hotel was very comfortable!
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Juan Carlos
Juan Carlos,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Reiko
Reiko,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Good hotel
Stay was good but very difficult to find their cab at airport.
Shantanu
Shantanu,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Janice
Janice,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Ivana
Ivana,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月5日
Quinta O’Hare en Chicago
Pensé que estaba en mejores condiciones el hotel y por el precio que se pago esperaba un hotel mejor