do not stay here. The staff checked us into our room and we noticed that the smoke alarm has already been tampered with, there was a sock hanging from it, covering it. Stupidly, we did not notify them because we were confused, furthermore, the housekeeping came in and out of the room for cleaning six days in a row and failed to do anything about it, they had to have seen it and simply left it there, so we assumed it was on purpose at that point. On the 6th day, we come back to the room and are locked out, so we approach the front desk and they informed us that we need to pay €150 for “tampering” with the smoke alarm. We even paid extra for a room with a balcony, why would we then tamper with the smoke detector? The staff was completely unfriendly and everyone said there was nothing they could do, no communication between any of the staff and none are on the same page about anything. We contacted hotels.com, who talked to the staff, and apparently Stephanie lied and told them that it’s part of their “daily duties” to check things like that, if that is true then why did it take them six days to notice something like that? And why did they check us into the room in the first place with it already having been tampered with? They also failed many of the other “daily duties”, leaving garbage in the room that we set out to be cleaned, forgetting towels, and honestly seemed to do very minimal cleaning if any at all. If I could give 0 stars I would