我是否可以免費取消艾爾皮拉旅舍的預訂並收到全額退款？

可以，艾爾皮拉旅舍在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

艾爾皮拉旅舍是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

艾爾皮拉旅舍是否提供停車位？

很抱歉，艾爾皮拉旅舍未提供停車服務。

艾爾皮拉旅舍入住登記和退房的時間為？

入住登記開始時間：14:00；入住登記結束時間：任何時間。退房時間為 11:00。提供零接觸入住和退房服務。

艾爾皮拉旅舍是否附設賭場？

此平價旅館沒有賭場，但馬德里賭場 (走路 6 分鐘) 和蘭大道賭場 (走路 9 分鐘) 就在附近。

艾爾皮拉旅舍附近的環境怎麼樣？

艾爾皮拉旅舍位於馬德里市中心，只要走路 3 分鐘就可以到索爾站，另外，走路 6 分鐘也可以抵達主廣場。

艾爾皮拉旅舍住宿資訊、相片和旅客評語

Q: 艾爾皮拉旅舍是否提供停車位？

很抱歉，艾爾皮拉旅舍未提供停車服務。

8/10 非常好

2018 年 2 月 2 日

The staff doesn’t know English so it’s difficult to communicate with them. Overall the cleaness and comfort is nice. Would recommend it.

pui yee iris，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 15 日

Bien

José Manuel，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 29 日

Localização perfeita

CAIO GEOVANI，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 25 日

Uma excelente estadia, fomos bem atendidos, a localização é excelente, quarto confortável.

Arthur，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 11 日

Leticia，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 20 日

Liquid in the bathroom through the bedroom

Edgar，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

Excelente ubicación, limpieza muy bien, todo bien la recomiendo

Alfredo，2 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Muy buena ubicación para caminar a los alrededores, tiendas, bar cuyos , restaurantes y sitios emblemáticos , el taxi lejos para llevar maletas, incomodo el nivel 3 por las salidas e ingresos, pero el personal súper colaborador y amable !

Mario，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 14 日

Rodolfo，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 13 日

Hola, este hotel no es ni remotamente lo que usted espera, ni lo que se ve en las fotos que hay en Expedía, para empezar el baño de la Hab estaba muy pequeño y el toilet suelto, no se podía hacer necesidades en el, es casi imposible bañarse en ese lugar ya que la bañera es extremadamente pequeña con una cortina de muy mala calidad, el aire en muy mal estado, el control del TV prácticamente inoperable, el control del aire roto y funcionaba cuando quería, las sábanas y la cubre cama sucia el día que llegamos tuve que pedirle a la señora que la cambiara, y para rematar existe moho producto de la humedad en algunas áreas de la Hab. Pero lo peor de todo es el ruido que hay toda la noche proveniente de otras habitaciones y la calle , es imposible dormir , estuvimos casi 9 días sin poder dormir. Yo no soy una persona exigente, pero este lugar no lo recomiendo di para nada.

Yadel，8 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Great location!

We enjoyed our stay. Alfredo was a great front desk host and gave us great directions to find our way around. We arrived early. Our room was not quite ready so they stored our luggage while we went and ate lunch. Then we were able to get in to our room early. Our room was clean and comfortable. It was also very quiet. This room was a perfect location. We could walk to Retiro Park and the Palacio Real and everywhere in between. There were many food options very nearby. The Sol metro station is just a 2 min walk- if that. FYI- if using an uber or taxi- be aware that a lot of times the street is blocked to traffic except police and deliveries. You will need to meet/leave the taxi/uber at the corner- it is not far at all though.

Martin，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Great location!!!

Laura，5 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

This property is located right in the heart of Puerta del Sol. From there you can reach all of the most popular tourist destinations and restaurants, bars, etc, by walking. The metro is also right there. Overall, great spot to launch your explorations. The property itself is fine. My issue was on the first night when we arrived. The A/C was not working in the room. We were told that there was no other room and no option for a repair (at 4PM). No solutions such as a large fan or portable A/C units. We were offered a small office fan that did very little to offset the 90F degrees in the room. We (me, my wife and 2 daughters) ended up sweating all night and not sleeping at all. I realize that things can go wrong or break down but not having a solution is not acceptable. The next day we were moved to a better room down on the main level where the A/C worked and everything was fine. Overall, if you get lucky and all works when you arrive, the stay at this location is good. We were not reimbursed for the cost of the first night. The attitude was "what do you want me to do?" It's a shame as it could have been a better stay. After the first extremely hot night, everything was fine.

Guillermo，5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 6 日

The room was nothing like described and pictured. It had not been renovated as described. The building was not secured even though it was late, and the room lock and key did not feel secure. Also it did not feel safe, as the window was to the interior center and there was no access to the fire escape. Though there were no smoking signs everywhere, I could smell people smoking. Finally, I ended up finding an alternative place and not staying there because I didn't feel comfortable or entirely safe. Though I did not expect a refund for the first night, I requested a refund for the second night which I had already paid for and the request was denied.

Julie，2 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 5 日

Too expensive for the place.The room needs renovation. Everything in the room is old including the bed covers, the beds were not comfortable at all. The place is very noisy and you can’t sleep, there is no explanation for noise

Yanira，7 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 2 日

paulina，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

Very well located with a lot of things to do. Rooms were a bid small for a family of 3 but having the private room with bathroom in a hostal was a plus. Close to metro and walkable areas. AC and tv in the room.

Kathleen，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

All Good

Amzing location!

José Henrique，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

Raymundo，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 26 日

Ramesh，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 23 日

Localização excelente

Quarto confortável, ótima localização.

ORLANDO，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 16 日

Bomm

Alexandre，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 15 日

Good location, walkable and good dining options

Isaias，1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 15 日

Muy céntrico, habitación silenciosa.

Alberto，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 15 日

Very nice experience, location and restaurant

Oscar，4 晚家庭旅遊

Hotels.com 真實旅客評語

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