Very nice staying experience :) The staff is very friendly and active to provide travel information. The wifi signal is also very strong and stable in comparison to all other European hotels I had ever stayed. I will be back if a chance to visit Florence
So nice room, and great service. Will definitely come back.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Great room and location, subpar customer service
The room itself was very nice but housekeeping was subpar, we stayed 4 nights and we don’t think the sheets were changed more than twice and there was one day where the housekeeper apparently forgot to take our trash with her and left a bag of trash inside our room next to the door. After we left we were told we needed to pay the tourist tax and were asked for credit card info over email or WhatsApp, wish they would have told us from the get go so I didn’t end up needing to share my credit card information over email or something similar. Staff is only at the desk for certain hours of the day so it is hard to get these things taken care of unless you are there when they are.
Marella
Marella,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Lukas
Lukas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Convenient location, comfortable room, good price
Vilma
Vilma,6 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月3日
Décevant même si accueil sympa.
Chambres très sombres. Fenêtre donnant sur un escalier pour l'une, l'autre sur une petite cour, les deux avec travaux d'où poussière et bruit...
Dominique
Dominique,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Stephanie
Stephanie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Rooms were very comfortable
Jennifer
Jennifer,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Very nice place ,very friendly people and conveniently located
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Jimmy
Jimmy,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月6日
Very good location and very friendly and helpful staff. My only suggestion would be to replace the paper cups with proper ones in the room. The paper cups appear cheap and not environmentally friendly in an otherwise elegant setting.
JE
JE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月4日
We had an amazing stay here in a beautiful room! The only drawback was at the time of our stay there was quite a bit of noisy construction during the day. Very quiet at night, but difficult if you are trying to take an afternoon nap after walking all morning!
Overall I would not hesitate to stay here again in the future, as the property and host were excellent!
Bonnie
Bonnie,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
Shirley
Shirley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Sebastian
Sebastian,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月19日
Worst experience ever!
Long black curly hair on my pillow and all over the floor. Thank god I brought slippers! After asking housekeeping to vacuum there was still hair.
No place to keep items in the bathroom because the shelves were bent. Shower so small that my 6ft boyfriend couldn’t move.
Mattresses so cheap that it was hard to sleep.
Spend some more and stay at a proper place!
Worst was the nonstop super loud construction work that was not even excused by management. Only a shallow shoulder shrug and total ignorance of the lack of sleep due to noise. Not even a quick apology. NEVER AGAIN!!!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Great place conveniently located.
Not exactly as advertised since there is construction in the interior patio that makes it unusable and there is no breakfast. That being said, they give you 10% at a nearby caffe for breakfast there. Or you can easily grab anything you want in one of the many caffes in the area.
Great hotel, very clean and conveniently located. We’ll go back next time we are in Florence.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月11日
Un hotel pequeño pero muy cómodo. Pude caminar a todos lados desde ahí, está muy bien ubicado. La zona es muy tranquila, y el Duomo está a pocas calles. El personal fue muy amable y me ayudaron muchísimo. Si vuelvo a Florencia, volvería a hospedarme ahí.
Alma
Alma,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月9日
El ingreso al hospedaje en muy solo y dan sensación de inseguridad, a pesar de que no tuvimos contratiempo alguno