Hotel del Portal San Miguel de Allende

3.0 star property
City-center hotel, steps from Church of San Miguel Arcángel

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Photo gallery for Hotel del Portal San Miguel de Allende

Reception
Reception
Reception
Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets
Junior Suite, 1 King Bed | Bathroom | Hair dryer, towels, soap, shampoo
In the heart of Zona Centro, Hotel del Portal San Miguel de Allende offers a charming retreat. Discover the historic Church of San Miguel Arcángel nearby, then unwind with free WiFi in public areas and rely on helpful multilingual staff for tour assistance. Luggage storage and dry cleaning/laundry services are also available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room Junior

  • 25 sq m
  • Sleeps 2

Room Standard

  • 25 sq m
  • Sleeps 4

Room Master

  • 35 sq m
  • Sleeps 2

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Fan
6 bedrooms
Private bathroom
Free bottled water
In-room massage
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Desk
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Master Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Desk
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Portal Allende 8, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 1 min walk - 0.0 km
  • San Miguel de Allende Historical Museum - 1 min walk - 0.0 km
  • Church of San Miguel Arcángel - 2 min walk - 0.2 km
  • Juarez Park - 7 min walk - 0.6 km
  • Fábrica La Aurora - 12 min walk - 1.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Centro Bar SMA - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Café Umaran - ‬1 min walk
  • ‪La Azotea - ‬1 min walk

About this property

Hotel del Portal San Miguel de Allende

When you stay at Hotel del Portal San Miguel de Allende, you'll be within a 15-minute drive of Church of San Miguel Arcángel and Escondido Place. Also, this hotel is within a short drive of La Gruta Spa. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 13 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Frequently asked questions

Does Hotel del Portal San Miguel de Allende offer free cancellation for a full refund?

Yes, Hotel del Portal San Miguel de Allende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel del Portal San Miguel de Allende?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel del Portal San Miguel de Allende?

Sorry, there's no onsite parking at Hotel del Portal San Miguel de Allende.

What are the check-in and check-out times at Hotel del Portal San Miguel de Allende?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What's the area around Hotel del Portal San Miguel de Allende like?

Hotel del Portal San Miguel de Allende is in Zona Centro, a short 1-minute walk from Church of San Miguel Arcángel and 5 minutes' walk from San Miguel de Allende Public Library.

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Hotel del Portal San Miguel de Allende Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bathroom
Luggage
Shopping center
Square
Elevator
Bed
Lobby

Reviews

10/10 Exceptional

Perfect location , beautiful terrace view
Alejandro, 1-night trip

10/10 Exceptional

Great property
Natalie Marisela, 1-night trip

8/10 Very good

The property nice only issue is that the ac doesn’t cool enough
mikayla, 4-night trip

6/10 Good

Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Erika, 4-night trip

8/10 Very good

Lots of shopping to do
Olivia, 1-night trip

8/10 Very good

wonderful rooftop view of Jardin and the buildings surrounding it
Nancy, 2-night trip

6/10 Good

Ok
Reynaldo, 3-night trip

10/10 Exceptional

I especially liked and appreciated the staff especially Pedro Rincon. He went above and beyond helping me with anything I needed including helping me with tranportation and dining. I will stay here again!
Jonna, 3-night trip

10/10 Exceptional

No complaints, everything very nice and excellent service.
Martha, 1-night trip

10/10 Exceptional

Great location, the staff was very nice and helpful. Rooms were clean, however the window in our room faced the rooftop patio and with the lights on you could see in our room. Other than that I would stay here again.

10/10 Exceptional

Good service
gabriel, 1-night trip

10/10 Exceptional

Great location

Very nice clean rooms. Good recommendations for where to go and where to eat. The bells ring for mass start ringing at 6:30 am.
Dyan C., 1-night trip

4/10 Fair

It is right across from the church and in front of the main plaza, expect lots of noise, the hotel rooms are not soundproof, bring good quality silicone earplugs if you want to sleep, and make sure your room has a functioning AC. The staff was helpful and I felt safe.
Liliana, 1-night trip

10/10 Exceptional

I loved the place and location. It was right in the center of everything. The only thing I didn’t like was the stairs but that was unavoidable. Some sort of banister would be helpful especially when having to carry luggage. The staff was wonderful and very friendly.
Lily, 3-night trip

6/10 Good

Very inexpensive and last minute option in a great location in San Miguel. Unfortunately they were doing some construction, and we lost water multiple times during our stay. The staff was super friendly, but I wouldn’t say this was the most reliable option given the issues we had with a primary resource like water. Given the cost though, we weren’t entirely surprised.
Annie, 1-night trip

8/10 Very good

The hotel is in a great location right on the main plaza. The king bed was comfortable and the shower was amazing. The main issue was there is no window or fresh air at all in the room (room 102). Other rooms have external windows, so recommend asking for a different room if you are offered 102. Also no fridge, kettle etc but they do offer free coffee in the foyer. A beautiful town worth visiting.
Stuart, 3-night trip

4/10 Fair

Extremely noisy until 4am and after 7am.
Narine, 1-night trip

6/10 Good

Dirty and neglected property
george, 3-night trip

6/10 Good

The pictures displayed for room aren’t close to what I got. During my booking I selected the room with Clawfoot Tub. However, on my arrival the front desk lady said that pictures displayed on Expedia don’t reflect their room accommodations which is really sad and frustrating.
angel, 2-night trip

6/10 Good

Walk from drop off is too far, there is no help with the luggage.
ALEJANDRO, 3-night trip

2/10 Poor

Beware!

As soon as we arrived I realized that the hotel was nothing like the pictures, NOTHING! There was some work being done on it, but that was not the problem. It was so run down and then we got the keys to our rooms…that was the worst part! The rooms were sooooooo old and dingy. The bedspreads were full of stains, the carpet was old and dirty, the seating areas also were run down and full of stains. There was no way we could stay the night there! We spoke with the receptionist and advised her that these conditions were not acceptable and she offered to move us to their sister hotel just around the corner. We left and that hotel was ok. I do not recommend this hotel to anyone!
Nancy, 1-night trip

4/10 Fair

Damaged fan cause noise, parking 0.5 miles from hotel (extra cost), inside service area increase noise between other rooms, usb charging port did not work, poor internet wifi signal
Victor, 1-night trip

6/10 Good

The A/C was not working. No coffee provided in the room. No hot water. No Internet unless we sit by the door.
Srisak, 2-night trip

4/10 Fair

The pictures on Expedia are misleading, and they had trouble finding my res and tried to put me in a room with NO windows, then found one with a window. But today i have to move to a different room since the one they gave me has two beds. But this will be a step up because it has lamps which last nights room didn't, only bright overhead. It is located on the main square but needs updating
Natalie, 1-night trip

6/10 Good

Hotel is clean and staff is very helpful. Room has a roof top view but was not available due to construction. Be ready to walk with luggage in cobble stone streets for about two blocks since taxis are not allowed in the plaza area. Is very central and close to most amenities. Restaurant not available on site and most don’t open until after 10:00 am. Hotel is labeled with a small sign and was hard to find in the shopping center. First thing you see is a door entry with steep and uneven steps up to the second floor to the reception area. They kept our luggage until check in time (3:00 pm) . Room was not noisy from outside noises, even if it’s in front of the main plaza. We had to climb another set of stairs with luggage to our 3rd floor room. Room was clean as well as restroom but shower is slippery and does not have any bars to grab to should you slip. Hotel is still under construction so noise started around 8:00 am. There was dust from Sheetrock sanded and workers were working in stairwell and roof top. Electricity was interrupted twice during our 4 day stay. The first one lasted for about 30 to 40 minutes and the second one around 10 to 15 minutes. It was a good thing the room had a sky light because there was no emergency lighting available.
Characters willing to take a picture with you.
View right next to hotel
Another view next to hotel
Marina, 4-night trip