4/10 一般般
2025 年 9 月 11 日
Our fav State Fair hotel is now a Bad Memory
We have stayed at this property for several years and it has generally been a good experience . Convenient to the State Fair Facility and good local eateries.
This trip our bathroom had issues with water pressure, a leaky faucet and the toilet was slow to flush and needed a second flush.
When we went to the parking lot this morning, one of our vehicles had the window smashed out and several items stolen. The vehicles were in view of the lobby. The clerk was very evasive about providing police phone numbers to make a report. The manager was contacted by phone and could be easily overheard directing the clerk to not provide information or allow us to see the security camera footage. The manager would not speak to us directly.
Our other vehicle showed signs of tampering but it appears no property was stolen. Even bad events are tolerable if the management makes the minimal effort to help you handle the situation. Total loss for the damages and stolen property is in excess of $5000.
After 10 years of great experiences we'll be looking for a new hotel.
danelle
danelle，2 晚商務旅行
Hotels.com 真實旅客評語
