The Ivy Hotel San Juan

3.0 star property
Adults-only hotel with outdoor pool, near Casino del Mar at La Concha Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ivy Hotel San Juan

Garden
Exterior
Exterior
Intimate King | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Tropical Oasis | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Separate sitting area
  • Cable/satellite TV service
  • Terrace
  • Espresso maker
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

Fresh Double Twin

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 2
  • 2 Twin Beds

Modern Queen

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 2
  • 1 Queen Bed

Tropical Oasis

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 2
  • 1 Queen Bed

Intimate King

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 2
  • 1 King Bed

Double Tropical Oasis

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 4
  • 2 Queen Beds

Vibrant Double Queen

Highlights

Patio
Separate sitting area
Air conditioning
HDTV
Renovated in 2020
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1149 Magdalena Ave Condado, San Juan, PR, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk - 0.6 km
  • Condado Beach - 14 min walk - 1.2 km
  • Distrito T-Mobile - 5 min drive - 3.8 km
  • Pan American Pier - 5 min drive - 3.8 km
  • Puerto Rico Convention Center - 5 min drive - 4.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive
  • Ponce (PSE-Mercedita) - 79 min drive
  • Rafael Hernandez Airport (BQN) - 111 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 129 min drive

Restaurants

  • ‪Pannes - ‬4 min walk
  • ‪Semilla Kitchen and Bar - ‬3 min walk
  • ‪La Vergüenza Condado - ‬1 min walk
  • ‪Christianson - ‬5 min walk
  • ‪El Corner - ‬5 min walk

About this property

The Ivy Hotel San Juan

When you stay at The Ivy Hotel San Juan, you'll be within a 15-minute walk of Condado Beach and Casino del Mar at La Concha Resort. Guests can enjoy the outdoor pool or take advantage of nearby surfing/body boarding. Also, Pan American Pier and Distrito T-Mobile are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 98.10 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 98.10 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Consulat Hotel
Consulat Hotel San Juan
Consulat San Juan
Ascend Collection San Juan
Ascend Collection Le Consulat
Consulat Condado Hotel
Hotel Le Consulat at Condado San Juan
Consulat Condado San Juan Hotel
Consulat Condado San Juan
Consulat Condado
Hotel Le Consulat at Condado San Juan SAN JUAN
SAN JUAN Le Consulat at Condado San Juan Hotel
Le Consulat at Condado San Juan SAN JUAN
Le Consulat an Ascend Hotel Collection Member

Frequently asked questions

Does The Ivy Hotel San Juan offer free cancellation for a full refund?
Yes, The Ivy Hotel San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ivy Hotel San Juan?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Ivy Hotel San Juan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ivy Hotel San Juan?
Sorry, there's no onsite parking at The Ivy Hotel San Juan.
What are the check-in and check-out times at The Ivy Hotel San Juan?
Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. There's a charge of USD 98.10 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of USD 98.10 (subject to availability).
Is there an onsite casino at The Ivy Hotel San Juan?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (7-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at The Ivy Hotel San Juan and nearby?
Have fun with nearby activities like cycling and body boarding. The Ivy Hotel San Juan also has an outdoor pool.
Does The Ivy Hotel San Juan have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The Ivy Hotel San Juan like?
The Ivy Hotel San Juan is a short 14-minute walk from Condado Beach and 7 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.

Reviews

8.2

Very Good

8.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

NO SLEEP
First of all, I booked the Ivy Hotel NOT the HiBird! Once you book they send you a tiny email after they have already sent you 2 others with the PICTURE of the Ivy and a no refundable note. The Ivy hotel is closed for “renovations”. Surprise surprise! No note about this on hotel.com website. No note about the construction! If if wasn’t for the staff I would’ve been LIVID!!! EVERY morning banging from construction as EARLY as 6:30am!!!!! Terrible! We couldn’t get ANY decent sleep! I hated the whole situation! The hotel we were redirected to was decent looking is all I can say
Maria, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Too early check out too late check in.
My main complaint is the too early check out of 10 as opposed to most places which have a 11 or 12 check out time. Also the check in of 4 is pretty late. The room I was in has a shower door that doesn’t seem to fit as it doesn’t close. I can see a guest inadvertently try to close it where it could break. This could be dangerous because the shower door is glass. But the rooms were very nice.
Jorge, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel needs a lot of updating and mirrors should be added in all rooms. The hotel staff were amazing and went above and beyond to make sure we enjoyed our stay.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

I recently stayed at this hotel for five nights and found the location to be quite convenient. The area is very walkable and offers a variety of dining options, which was a definite plus. Unfortunately, the hotel itself did not meet my expectations. The towels and bed sheets in the room were stained, which was quite off-putting. Despite requesting room cleaning by the third night, the service was lacking; only the towels were picked up, and no new roll of toilet paper was provided. On a positive note, the front desk staff were friendly and helpful. However, given the overall experience, I would recommend looking elsewhere for your stay.
Elisha, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

This was the perfect spot..... Close to everything.. Bars, restaurants, beach etc. Only thing is your room won't be clean unless you request this service of place the tag on the door..
Gineil, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Rafael Cordero, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ray, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Was great, clean, the guy on the recepción in the morning was exceptional really helpful, kind, did a plan of our trip in a second. All other very nice too. The room great , clean. Definitely a good place to stay!!!!
Priscilla, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Located in a nice area with lots of restaurants around. Clean hotel, friendly staff.
Natasha, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was very nice. THE STAFF WERE GREAT!. A BETTER job can be done maintaining the pool and pool area. Enjoyed it anyway. LOVED the 1st floor rooms! “ backyard area”
Jeannette, 5-night family trip
Verified Expedia guest review

8/10 Very Good

It was nice a cozy. Thought the room was going to be bigger but it all worked out.
Thiphavanh, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Jocelin Castro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great experience! Everything was clean and very nice! Evryone friendly and very centric!!!
Greicy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Thank y’all for having us enjoy our first anniversary with you guys…
Mickeran, 5-night romance trip
Verified Expedia guest review

6/10 Good

The staff was amazing a little mix up with the rooms but they took care of it the location your in the center of pretty much everything the beds were kinda small but overall you can’t go wrong I’d stay there again
Jessica, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Another great stay—they just need to fix the jacuzzi so that guests can enjoy it.
Kashon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Family trip
Excellent location for food and parking. The beach was in walking distance as well. Rooms are small but clean and comfortable.
Mark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gilberto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient, close to many stores and restaurants! The room and bathroom was nice.
Bernard, 1-night family trip
Verified Expedia guest review

8/10 Very Good

i had a good time
Paola Soé, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

No parking no ice machine
Apolonio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Itzamara, 3-night trip
Verified Expedia guest review

8/10 Very Good

It was great overall. The staff were very friendly and nice. The only issue was the pool area had a lot of mosquitoes. Overall it was a great stay. They even have a mini rooftop area on the fourth floor!
Roseann, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and affordable price
Wanda, 3-night trip
Verified Expedia guest review

2/10 Poor

as I am writing this review we are at the airport heading back. let me tell you first about the room: NO REF, NO MICROWAVE, NO CHAIR, NO WHOLE BODY MIRROR AND NO TABLE me and my husband had to use our luggages flat down to use as table. first day and second day they cleaned the room etc... third day, we had to talk to 3 people just to tell them to CLEAN our room. do we have to beg to clean our room? around almost evening we saw the female cleaner who had an atittude chitchatting with the male frontdesk we told them PLEASE CLEAN? we went out and after we came back, she just fixed the bed DID NOT CHANGE ANY BEDDINGS, DID NOT PUT ANY TOILET PAPER and the thing that pissed me off big time is that SHE PUT ALL THE CLEAN TOWELS ON TOP OF TOILET SEAT AND LEFT THE DIRTY ON THE FLOOR. now, THIS IS UNACCEPTABLE!!! 4th day up to our last THEY DID NOT CLEAN... also let me tell you ANTS AND MOSQUITOS inside our room and SMELLEY ROOM TOO. please do not messed up your vacation in this terrible terrible hotel. very unprofessional treated us like a CRAP. terrible experience.
Verified Expedia guest review

General property information

Travelers Say
"Otherwise the hotel had everything we needed, a nice pool area, a great location."
Reasons to Book
Property Cleanliness & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
12:00 PM