Does Kempinski Palace Portoroz offer free cancellation for a full refund?

Yes, Kempinski Palace Portoroz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Palace Portoroz?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Kempinski Palace Portoroz?

Yes, cats and dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Pet-sitting services are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Kempinski Palace Portoroz?

Yes. Self parking costs EUR 20 per night. Valet parking costs EUR 20 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Kempinski Palace Portoroz?

Yes, an airport shuttle is available. The charge is EUR 220 per vehicle one-way.

What are the check-in and check-out times at Kempinski Palace Portoroz?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Kempinski Palace Portoroz?

No, this hotel doesn't have a casino, but Casino Riviera (3-min walk) and Casino Carnevale (18-min drive) are both nearby.

What is there to do at Kempinski Palace Portoroz and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Indulge in a treatment at the spa and soothe your senses in the hot tub. Kempinski Palace Portoroz also has a private beach, an indoor pool, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.

Are there restaurants at or near Kempinski Palace Portoroz?

Yes, Fleur de Sel offers alfresco dining, Mediterranean cuisine, and garden views.

What's the area around Kempinski Palace Portoroz like?

Kempinski Palace Portoroz is located on the waterfront, a short 3-minute walk from Casino Riviera and 3 minutes' walk from Portoroz Beach.

Recommended by Travelers: Kempinski Palace Portoroz - Best Hotel in Trieste & Hotels Portoroz

10/10 Exceptional

Jul 28, 2025

A great location and freindly vibe.

Matt, 2-night trip

10/10 Exceptional

Jul 16, 2025

Pärla vid havet i Istrien

Riktigt bra hotell, som Kempinski brukar vara. Saltvattenpoolen var härlig, maten vid poolen och på restaurangen förstklassig och servicen toppen!

Björn, 1-night trip

10/10 Exceptional

Aug 15, 2024

Great stay with family

Fabulous stay, excellent services, food and welcoming atmosphere.

Kamil, 5-night trip

10/10 Exceptional

Jul 1, 2025

We enjoyed Kempinski a lot because the staff were helpful and friendly and it was across the street from a swim beach which although it was quite packed, Hotel Kempinski had its own lounge chairs, etc. Fast and efficient shuttle or taxi service to Piran.

David, 1-night trip

10/10 Exceptional

Oct 3, 2023

Ottimo hotel sotto ogni punto di vista

massimo, 2-night trip

10/10 Exceptional

Oct 19, 2023

Very nice location…well mannered staff

Sedef, 2-night trip

6/10 Good

Apr 19, 2025

The hotel is a bit dated. It needs renovation.

arnaldo, 1-night trip

10/10 Exceptional

Jul 18, 2024

Love the property staff was very friendly and professional

Karolyn, 3-night trip

10/10 Exceptional

Sep 25, 2024

Wonderful!

Janet Cecilia, 3-night trip

10/10 Exceptional

May 9, 2025

Ron, 3-night trip

10/10 Exceptional

Oct 7, 2024

The hotel is simply stellar! The building, the beautiful room, the friendly staff and the breakfast. We enjoyed every minute of our stay except for the ATM machine that swallowed our debit card.

Susan, 1-night trip

10/10 Exceptional

Aug 31, 2020

Hotel ist sehr gepflegt, die Mitarbeiter waren sehr aufmerksam und freundlich. Ich habe meine Urlaubstage genossen.

6-night trip

10/10 Exceptional

Jun 15, 2020

Eines der besten Hotels - auch innerhalb der Kempenski-Gruppe

Kurt, 3-night trip

8/10 Very good

May 22, 2024

Great location in proximity to other tourist destination (like Piran); but service is below expectation

Andrey, 3-night trip

10/10 Exceptional

Oct 28, 2024

Great experience. Helpful and accommodating staff. Function and spacious room. Great ammenties. I am a returning customer and will come back again.

Grzegorz, 3-night trip

10/10 Exceptional

Oct 28, 2022

Beautiful new hotel in Portoroz with great views and excellent service. On-sight amenities second to none in the area. Easy access to the old world city of Piran.

James, 3-night trip

10/10 Exceptional

Mar 16, 2024

First time in Slovenia and was very nice ..the Kempinski helped make the whole experience enjoyable ..

Don, 4-night trip

10/10 Exceptional

Nov 12, 2022

Wunderbares, stilvolles, großzügiges Hotel, mit angenehmer Stimmung, sehr freundlichen Personal mit vielen Sprachkenntnissen. Gutes Frühstücksbufet. Ich war begeistert!

Oliver, 1-night trip

10/10 Exceptional

Jun 5, 2024

Grand hotel with lots of amenities and a view

We upgraded to a deluxe room, which was so grand. Great views from the patio (small table and chairs). Wish we'd had more time to take advantage of the amenities, but dinner at their restaurant (in the Michelin guide) and breakfast outside on their covered patio were lovely.

Alexis, 1-night trip

8/10 Very good

Oct 12, 2020

Sehr professionelles und freundliches Personal. Das Frühstücksbuffet war gut, mehr aber nicht.

Gerhard, 2-night trip

10/10 Exceptional

Oct 16, 2024

From the moment we checked in to the overall time we spent at the hotel, every single person welcomed us warmly and treated us well. Adrian checked us in and very thoroughly gave an overview of our expectations, the Concierge spend a lot of time making sure that we could maximize our time, the breakfast host was very welcoming. The hotel is in a beautiful location, very modern, and convenient. It is surrounded by many restaurants and it was hard to choose which one! We had an incredible time and can’t wait to come back.

10/10 Exceptional

Jul 8, 2023

The priperty is combined with Modern and Classic perfectly. The staff is top notch!! Highky recommend this place.

Crit, 4-night trip

10/10 Exceptional

Sep 24, 2024

This hotel is absolutely beautiful, both inside and out. Every amenity you could think of is available, making it the epitome of luxury. The bed and bedding were incredibly comfortable, ensuring a restful night's sleep. There are also a lot of great dining options right across from the hotel, in addition to the fantastic restaurants inside. If you're looking for a splurge-worthy experience, this is the place to stay. Five stars for a reason!

Marcy, 2-night trip

6/10 Good

May 14, 2025

Rude front desk

Asked to upgrade at check in and was told I could not upgrade. Front desk check in was not a pleasant experience. No welcome drink no explanation of bike rentals. Hotel is beautiful great location but we didn’t spent an extra dollar in the hotel because of the check in experience. Construction across the street starts at 7:00 am. Stay somewhere else

Zachary, 3-night trip

10/10 Exceptional

Aug 31, 2020

Ein traumhaft schöner Urlaub in einem wirklich perfektem Hotel. Lage traumhaft. Besonders hervorzuheben sind,die Mitarbeiter. Wirklich jeder ist unheimlich nett und zuvorkommend. Immer wieder gerne. Mirela

Mirela, 7-night trip

Kempinski Palace Portoroz

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