Hotel muy recomendable el personal es súper atento y servicial tienen excelente actitud y me gustó que no se siente lleno, no te piden reservas para los restaurantes la comida está buena y el spa espectacular ! Buen hotel para quien quiere descanso en pareja
Pablo
Pablo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Pernilla
Pernilla,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Genaro
Genaro,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
AHMED
AHMED,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
This was a disappointing stay.
I start with good aspects:
- I have to say the property is beautiful, it’s small but very well configured.
- We enjoyed the free activities like Guacamole and Margarita classes. Chef Sergio was great. Also, Marisol is very warm and entertaining. We also very much liked our paid Mexican Spirit class with Lorenzo.
- The staff has great customer service. We had issue with our room they have done whatever they could to resolve the issue and when it did not work, they moved us to another room. Their attention to each guest is very sweet and heart warming and it makes me sad to say that we will not return to this resort.
The concerns:
- The buildings are old. Everything looks very out dated from the room configuration to furnitures. The dark showers are so not in fashion anymore. They all had big rain shower installed but they are so big that almost cover the overhead light that makes the space darker!
- The food is good for a resort and they pay a lot of attention to guests allergies and diet restrictions that is wonderful but there are very few options available. Yes, there are 4 restaurants and a taco truck but not all of them open at the same time. At night you have to wait between 1-1:30 hrs for a table that is very annoying.
- We had ants in our room, tiny little things running around the fridge and coffee/tea maker area. The first night we cleaned the area ourselves with alcohol spray and hand sanitizer but the next morning we saw that th
Firoozeh
Firoozeh,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月6日
The staff exceptional
Gregg Frank
Gregg Frank,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月4日
The staff truly made this experience. Every single one of them was incredibly friendly and helpful! The food and drinks at this place were INCREDIBLE. And it was not crowded so there was hardly any waiting and you could always get a spot where you wanted to be.
Julie Nicole
Julie Nicole,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月4日
Exquisite property!!
Kristi Ogden
Kristi Ogden,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月2日
The property was immaculate, relaxing, and quiet. We will be back!
MORGAN
MORGAN,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月30日
Great service! All staff are exceptional!
Kelly
Kelly,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月28日
Top notch resort. The staff was very friendly. Awesome relaxation . Excellent food options. Beach is perfect, Elvis the waiter was very nice. Nice rooms, Will definitely stay again!
Kevin
Kevin,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Loved it! First time at an all-inclusive resort and were thrilled there weren't obnoxious drunk people - not a single one experienced our whole trip there! This resort is perfect if you want an adult oriented quiet way to enjoy the beauty of Cancun - not a party hotel and perfectly fits its niche. Service was outstanding!
Steven
Steven,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Edgar
Edgar,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
It was a great quiet and relaxing stay. Excellent service and food.
David E.
David E.,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Nice place to relax
Rodolfo
Rodolfo,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Neil
Neil,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
David
David,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月19日
Amazing experience!
Hayoung
Hayoung,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Amazing service and blessing
Yorgos
Yorgos,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Amazing service and very safe
Yorgos
Yorgos,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Yaima Gonzalez
Yaima Gonzalez,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stephanie
Stephanie,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月14日
They property and staff were excellent but it was very far from activities outside the property.