我是否可以免費取消雲杉山丘渡假村及水療中心的預訂並收到全額退款？

可以，雲杉山丘渡假村及水療中心在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

雲杉山丘渡假村及水療中心是否有游泳池？

是的，住宿提供室內游泳池。

雲杉山丘渡假村及水療中心是否允許攜帶寵物？

可以，歡迎狗入住，最多共 1 隻。收取每晚每隻寵物 CAD20 的費用。服務性動物免費。

雲杉山丘渡假村及水療中心是否提供停車位？

是的，住宿提供免費自助停車服務。提供免費露營車/巴士/卡車停車位。

雲杉山丘渡假村及水療中心入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：20:00。退房時間為 11:00。提供零接觸退房服務。

雲杉山丘渡假村及水療中心和附近有什麼好看好玩的？

冬天住宿有提供越野滑雪和滑雪板等活動，您可以體驗看看；如果氣候還算暖和，則可以嘗試騎乘/租借馬匹等活動。去附設的 Spa 放鬆一下，或者到室內泳池游上幾圈。雲杉山丘渡假村及水療中心另外還有健身中心和Spa 服務。

雲杉山丘渡假村及水療中心內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

雲杉山丘渡假村及水療中心有戶外私人空間嗎？

是，每間客房都有陽台。

雲杉山丘渡假村及水療中心住宿資訊、相片和旅客評語

Q: 雲杉山丘渡假村及水療中心是否有游泳池？

是的，住宿提供室內游泳池。

Q: 雲杉山丘渡假村及水療中心內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

Q: 雲杉山丘渡假村及水療中心有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2025 年 11 月 3 日

Great little gem in the middle of nowhere.

Daniel，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 11 日

100% worth it

It was cozy, quaint and rustic. Had a last minute booking where we arrived very late. Ken was amazing. He came and checked us in right away. Bed was comfy. Room seemed like they're in the process of modernizing / upgrading. Beautiful scenery. At night lol a little dark gravel road and not many lights in parking areas. No vending machines. So make sure you have snacks ahead of tike or be prepared to run back into town for juice pop chips etc. Other than that, stay was enjoyable and peaceful aside from housekeeping knocking on our door at exactly 11am while we were loading the car back up.

Andrea，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 10 日

Check in lady was rude.! Showed her I paid for room & yet charged be 2X more. Said if I didn’t like get hotel down road. She’s not at hotel; you have to call her. She seemed to be mad b.c she says I woke up her. I wouldn’t stay there again if she’s there.!

Valerie，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 9 月 8 日

The rooms were large and clean. It was perfect for cleaning up and re-packing after a week in the wilderness.

Steven，1 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 4 日

Very clean, limited to no amenities, not as shown on website, homeless camp on property.

Nicole，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 9 月 4 日

Denys，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 9 月 2 日

Senga，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 1 日

Great hideaway resort

Martin，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 29 日

Jasmin，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 13 日

Mega false advertising for this property

The property is WELL past its glory days. Grounds very unkept. Old cars, appliances & matresses cluttering the grounds. The rooms & bedding were clean, but no restaurant on site as advertised. Pool is huge & appeared to be well maintained, however there were signs everywhere stating the pool was closed. This was our main reason for booking this property, and I even called the number to ask if the pool was in service and was told it was a beautiful, large modern pool. When I checked in the man at the front desk said the pool was open so my granddaughter enjoyed a fun swim before it closed at 8 pm. The next morning when we were leaving the breakfast room there was a RCMP officer at the pool door talking to the front desk gal. When we returned to have a swim before checking out an official notice from the Interior Health department was taped to the pool door stating the pool was not authorized to be used by them. Our granddaughter was devastated as we decided not to enter the pool room after seeing this notice. We certainty were disappointed by the false advertising, and although we had a very sound sleep because it was so peaceful & quiet, we do not recommend this property & will not stay there again.

Wendy，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 8 月 12 日

Absolutely disgusting, falsely advertised online and on Expedia. Gross, uninhabitable with drug deals and vagrants living in most of it. The property should be shut down. Nothing advertised is available-pool is a swamp, restaurant shut down by health authorities and there is no spa. There are no horses and the grass and everything is completely overgrown. Too bad all the garbage and disgusting mattresses all over the property don’t hide some of the broken down vehicles littered everywhere! This is gross !! Do not book!!!

Garbage beside the staircase to greet as tou walk up.

Darlene，3 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 12 日

Clean up the property, repair broken things and bring the place back to life. Kick out loud screaming lady on upper floor.

Juliette，2 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 11 日

There was no food available or any of the facilities were not even functioning Entire area around main buildings has old appliances and torn mattresses piled against the building we were going to stay in. Abandoned vehicles everywhere and overgrown weeds and bushes The open sign at main entrance is in front of a smashed window We did not stay here as we left and found somewhere else to stay!!! This place is NOT somewhere anyone should be considering to stay!!!

Mike，2 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 10 日

This pictures are misleading. This place is a dump. Maybe it was once a great place, had lots of potential but don’t be fooled. It looks like no one cut the grass for years, there are no horses on the property, there is no restaurant or spa, the lobby stinks, there was broken down cars and broken appliances all over the place- basically it’s being operated as a junkyard. DO NOT BOOK THIS PLACE. I am quite upset with Expedia for letting this happen. Many other guests who also booked through Expedia left without a refund.

harpreeti，1 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 10 日

Manager did a good job trying to address issues but many things out of his control. Seems that many cabins are rented out full time and property is getting over run with old cars and debris. Location is good and was easy to bike to some nice trails.

debbie，1 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 8 日

The room was nice but the air conditioner kept waking me up in the night. The noise of it would build up through out the night to a point where i wondered if it was going to blow up. It woke me up many times in the night. And the room never felt like it was cooling off. . There was also a pile of mattresses on the side of the building as well as a bunch of parts of what looked like an old playground. In the morning there was a deer outside our deck which was beautiful but he had to lay amongst the mess of old play ground parts. It looked like the restaurant was out of commission even though the website said there was a restaurant on site. The place looked like it was once a beautiful place. I am assuming there isnt enough staff anymore to keep it up. Although the room was nice and clean we were glad we were only staying one night there.

Aimee，1 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 7 日

this property should not be allowed. It was nothing that was advertised. It might as well be a condemned area. Do not promote this place.

Vince，1 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 6 日

I enjoyed the quiet wooded area around the buildings. Upon arrival I was told he had one of the best rooms, so i overlooked the unswept hallway leading ot the room. Inside the room the lamp shade over the bed was hanging by a thread, the door knob to the patio door was loose, the fridge did not have a freezer that I needed to freeze ice packs for my back. When I brought this to the attention of the only staff I ever saw there, the man at the desk, he said he would fix things and the fidge did have a feeezer. I took photos and showed them to him to prove all my statements. If you want a low cost get away in nature here it is, and bring your own food or be prepared to drive back to town for your meals. The best part was that the beds were comfortable and the area was quiet.

Roseanne，2 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 5 日

This is not the place advertised online. There is no restaurant or swimming pool. It is a very old and worn out hotel. The gentleman that looks after the place but not able to offer what the website shows.

Margaret，1 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 4 日

I was so excited to stay here, but didn't realize it's a thing of the past. Beautiful views but property is very run down. I was glad the ceiling in our room didn't fall down on us. Many renters alot of alcohol. It has potential to be great.

Mini，1 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 4 日

beautiful area

Roman，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 1 日

k

Leonard h.，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 25 日

It was fine we slept and left early

Christina，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 24 日

Hardy，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 24 日

Little rough around the edges.

Ben，1 晚家庭旅遊

Expedia 真實旅客評語

雲杉山丘渡假村及水療中心

Spruce Hill Resort & Spa

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