This hotel has a parking ramp associated with it. They throw alot of info at you at checking, part of it about the ramp. We made an error, and did not do the ramp correctly. My husband used his credit card to get in assuming that would work. When we needed to leave, it would not let him out. He ran the same credit card, but the gate would not open. We had to borrow a parking pass from my daughter.
When we were leaving, the gate opened without us doing anything. It was very irritating. When we told the front desk about our troubles, he said that happens all the time. If so, shouldn't something be done about it. THAT put a damper on the whole trip.