Localização de difícil acesso, se você estiver sem carro, um recepcionista mal humorado, não deu as informações necessárias que ajudariam a acessar o serviço de transporte gratuito ao metrô, faltou profissionalismo e empatia em vários outros aspectos, o primeiro dia nesse hotel foi terrível, cogitei a possibilidade de cancelar o restante da estadia e mudar de hotel. No dia seguinte “descobri” transporte para me articular pela cidade a partir do hotel e com a ajuda de outros funcionários comecei a vencer as dificuldades.
Não recomendo para férias, o stress foi maior do que se estivesse trabalhando.
Ivone De Fatima
Ivone De Fatima,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月26日
Camere scadenti, bagno non pulito, doccia con muffa e in generale lenzuola e allestimento camere scadenti
Pasqualino Gabriel
Pasqualino Gabriel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Jacobo
Jacobo,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
Yusuke
Yusuke,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月25日
Sem café da manhã p compra internacional
O atendente da recepção diz que não estava incluso o café da manhã, por ser compra internacional. Mas, de acordo com as pesquisas na internet, todas as informações que eu acessei o café estava incluso no preço final
Denise
Denise,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Thierry
Thierry,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Higor Zanaqui
Higor Zanaqui,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
It is convenient, but just change the front desk service tone, we are not asking for favors we are paying, and change the towels. The towels were horrible.
noemi
noemi,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月31日
Séjour normal
Mohamed amine
Mohamed amine,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
Bad customer service bad cleaning bad behavior disgusting hotel ever I stay no facilities toilet is very dirty. Smelly room is dirty spiders and some mouse. Also there bed linens, dirty, smell towels, very old and damage. TV doesn’t work no drink. No heat is working no air condition working the bad hotel ever ever ever I stayed.
Ruwan
Ruwan,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月22日
Chrissy
Chrissy,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
horrible horrible horrible hotel atmosphere with a dirty smell everywhere. I was nauseous whole day after I ate from there.
Too Too far away from city and no public transport nearby.
Expedia has wrong description about the property and all descriptions in expedia are so deceiving
This hotel stay ruined our vacation happiness
Raji
Raji,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月19日
Normal
khalid
khalid,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月17日
Alt. Dreckig. Schlecht
Jan
Jan,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月16日
Maribella
Maribella,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月7日
Difficile da raggiungere con i mezzi pubblici
Daniele D
Daniele D,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年9月25日
Karim
Karim,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月24日
The hotel didn't provide hand towel and a feet rug to go out of the shower , (at least in the room they gave us) and the conditions of the room were poor (the was no place to hang the toilet paper, only provide one small soap and two shower gel when we were three persons)
JULIO
JULIO,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月23日
Wendys
Wendys,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月10日
Not sure if I would stay again.
I was given an accessible room for some reason. It was ground floor and had to go down a hall where there were sections where the lights did not work. Had to use my phone to use the key. The room was awkward. There was a double bed against one wall and a singe on the other wall.
The lights were poorly placed too along with the switches. The shower was a walk in and the wall was covered with mildew in the grout, the floor and the rest was clean. There was not toilet paper holder, just a roll propped on the grab bar. The ceiling had all kinds of water stains. Most likely a room similar above, because when I took a shower, the bathroom got flooded, design flaw somewhere in the shower.
It looked like they are in the process of remodeling, as the desk and storage shelves were very attractive. But the room should not have been rented out.
On the transportation and shuttle service they offer, it is only to the metro train stop by the stadium. This is two trains from the Centrale train station and a challenge from the other train station. I ended up getting a taxi due to a communication breakdown between the receptionist and I and a train strike that started 5 minutes before I arrived.