The person at the desk was not professional looking and didnt seem to care about whether or not she was even there. The room was clean but the beds were so incredibly uncomfortable that me nor my husband could hardly walk the next day.
Christy
1 晚家庭旅遊
4/10
Kevin was great with the check in and the accommodations, but the hotel was not really clean the week I stayed there. I asked for service, but they were short staffed.
真實旅客
6 晚商務旅行
10/10
Shawn
1 晚家庭旅遊
10/10
Wendy
1 晚旅行
6/10
Hotel ok, big rooms but outdated
poor breakfast
shuttle was supposed to come in 5 min but took him 20 min to come
Ronen
1 晚商務旅行
6/10
Lynn
1 晚旅行
2/10
Awful is the only word. Wouldnt reccomend to anyone at any price
Raymond
2 晚家庭旅遊
2/10
My room was overbooked and I received a call shortly before check-in time that I no longer had a room and they moved me to a different hotel.
真實旅客
5 晚商務旅行
10/10
every thing
Nadeem
1 晚浪漫之旅
6/10
Staff was excellent. Very helpful and friendly. The bed was so uncomfortable. Both my husband and I woke up with back pain. We booked largely in part to the indoor pool and got in which we found out were closed upon checking in. Would have been nice to know in advance. Hotel was clean and presentable.
Susanne
2 晚旅行
10/10
*
Michael
1 晚旅行
8/10
Evening staff was a bit rude with her earbuds in and on her phone when we were trying to check in but its what you get these days
Aaron
1 晚好友同遊
10/10
Steven
2 晚旅行
6/10
Had to have front desk come and set up tv to work. Breakfast not included, and expensive.
Paul
1 晚旅行
8/10
Sharon
1 晚家庭旅遊
2/10
Robyn
1 晚旅行
6/10
The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.
Lara
6/10
Room was very plain bed was not very comfortable. Toilet ran nonstop shower had weak pressure. Just a very average day.