All the staff were great, very friendly and nice to my kids. Pool warm and very nice. Family room spacious, bed comfy, not a great view! Good breakfast but could offer more than scrambled eggs and more fruit. Location is good, short walk to lovely beach.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Staycationing in Bournemouth 😍
It was amazing and a walking distance to the sandy beach which was a pleasant surprise. Breakfast was lovely and varied.
The room was a good size and lovely however my husband and I got two single beds in our room which was unexpected.
The shower space was small with a bar on the side which my husband bumped into. It was our first trip to Bournemouth and we enjoyed it. Thank fully, it was not during the heatwave otherwise the fans would not have been adequate. There is need to install AC in the rooms.
It was not clear on the hotel website that we had to pay to use the spa. The hotel said Westcliff hotel and spa. The spa experience was pleasant but it needs to be stated clearly that there is an additional cost for the spa.
Staff at the hotel and spa were lovely. We were there for two nights but I was allowed to use the spa day ticket for two days. The room was clean and eco friendly. We forgot to redeem the £5 voucher on food and drinks when don’t have your room cleaned for short stays. Best hotel chips that my husband has had in a while. 😃
Edemi
Edemi,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Lovely stay
Lovely welcome from the team. Room was a very good size and well equipped. Clean and well presented grounds and pool. Good quality breakfast. Would recommend!
Steve
Steve,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Nice hotel, unfortunately was unable to cater for my dietary needs, was unable to get poached eggs for breakfast in the morning.
Daryl
Daryl,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Fire alarm nightmare
We stayed in a family room which was spacious and was suitable for our needs. Decor and furnishings looked a bit tired but seemed clean. The major problem was in the early hours of the morning when we were all awoke by the fire alarm. I understand this happens but the fact we didn’t see any member of staff after 30 minutes of waiting outside with other guests was pretty poor. Eventually the alarm stopped and another guest told us they had heard that one of the hotel staff had disconnected the alarm as it was the only way to stop the sound. We apprehensively went back to our room to try and sleep before our early departure. It was pretty unnerving knowing that if there was a fire the alarm was disabled. In the morning no member of staff apologised or explained what had happened. Really disappointed we had wasted our our saved hotel rewards on such an awful nights sleep. Basic communication and an apology would have gone a long way to resolving this.
L
L,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Alexandra
Alexandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Ale
Ale,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Room was great size for my family. Staff were great and restaurant and food was very delicious. Variety of drinks and bar staff are all good and very attentive. In a central location close to town centre.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Highly recommended
Lovely hotel. Would hoghly recommend. We stayed in the deluxe suite, it was extremely comfortable, very clean and had ecwrything we needed for our 2 nights stay. Coffee and tea, bottled water, iron and air conditioning. Plenty of towels for the 3 of us and complementary slippers and robes. The staff were cery polite and friendly and the food was exceptional
Justine
Justine,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
Alt for varmt på værelset
Alt for varmt på værelset. Vi var der om sommeren, men ikke under hedebølge. Udenfor var der ca 18- 20 grader om dagen.
På gangarealer og lobby var temperatur fin. Men på værelset målte vi mellem 33 og 35 grader. Det er alt for meget.
Birger
Birger,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Decent hotel
I like that you get a £5 bar voucher if opting not to have room cleaned over a duration of more than one night. I initially had to move room due to very loud neighbours but this was dealt with professionally. Breakfast was average for £15 but they did cater for veggie sausages.
Simon
Simon,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Andrew
Andrew,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Les
Les,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Top notch
Excellent hotel
It's gets a bit hot for some rooms with no air con
Facilities top notch
Rodney
Rodney,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
KA MAN RACHEL
KA MAN RACHEL,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 22 日
Flott hotell, fint basseng, flott uteområde og bar. Hyggelig betjening. Mangler aircondition. Ellers veldig fornøyd
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Lovely Hotel!
We were very happy and enjoyed our stay, we were made to feel very comfortable by the professional and friendly staff. Our rooms were spotless and so was all of the hotel. The food was excellent quality and very tasty. I'd definitely recommend The West Cliff.
Lisa
Lisa,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Marco
Marco,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
shaun
shaun,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Lovely little hotel. Well appointed rooms and air conditioning was excellent. Staff always attentive and recommended a lovely Indian restaurant nearby.
Slight disappointment with the breakfast as only served scrambled eggs with no other options