I don’t know if I accidentally booked an ADA room but the restroom was disgusting. After one shower the water pooled in the uneven tile floor and never drained. There was standing water my entire stay between the door and the toilet. Also the mini fridge in the unit was unplugged for some reason, so the food I took back to the room couldn’t be safely stored.
The staff was great but I might as well have stayed in a cheap motel because the room was pretty nasty for 180 dollars.
Jacob
1 晚旅行
10/10
LuLu
1 晚旅行
10/10
michael
1 晚旅行
10/10
Don
1 晚旅行
10/10
Kay
2 晚家庭旅遊
2/10
First i had prepaid a head of time for a regular kind room and they gave me a handicap room....I went and talk to the manager and he finally gave me the right room after I told him what I paid for . I had paid for the weekend but my room didn't get cleaned nor towels replaced...I have never been more disappointed
Don
2 晚旅行
2/10
Brian
1 晚旅行
2/10
Bed wasn’t made up room wasn’t clean. Asked for a new room wasn’t available had to switch hotels and wait for refund.
deandre
1 晚旅行
10/10
Stephanie
1 晚商務旅行
4/10
Carolyn
1 晚旅行
10/10
Clean and quiet! Beds were nice and comfortable.
Jane
1 晚好友同遊
10/10
Caring and thoughtful people work here.
John
1 晚旅行
10/10
Chad
2 晚旅行
8/10
Christopher
1 晚旅行
10/10
The check in was fast and friendly.
Donetria
1 晚旅行
10/10
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Arlin
2 晚家庭旅遊
10/10
We had a wonderful experience. I LOVE Really Good customer service. Nathaniel, Faith and Drea all went over and above to make me and my daughter feel right at home in Austin. That Ribeye steak was EVERYTHING!! WE WILL DEFINITELY BE BACK!!! Thanks for everything