Too bad.The WORST PART is the matress and the bed, it's either too hard or too soft, and felt like an ancient one, made us completely exhausted after waking up(actually i woke up at 3 because of the uncomfortable matress). I could give this hotel a 2~3 points, but the bed and matress fails everything. It should be rated below 3 points and such 3.8 points rating is so. misleading.
Location is far away from train station, have to walk ages to get there. Community was decent when we reached Plaza San Marco, but after that we seldom saw any people, and felt not safe at all. Hotel facilities were very old and needs updating. Room was very dark mainly because of too many dust in the lamp. There was a refrigerator in the room and we considered that as a minibar, but actually it's empty, NOTHING inside!
Room key was supposed to be managed by front desk when leaving the room but when i come back to pickup my key, the front desk guy who had not met me before just gave me the key directly, without checking anything such as my ID.
A TOTALLY DISAPPOINTING EXPERIENCE.