The hotel was pretty good.
Only issues we had were the beds are very firm, fine if your Asian and grew up with it but not so good for others. Maybe the option of a mattress topper would be a good idea.
The situation with the sun lounges around the pool was not good. People go and put towels on them early in the morning then go off and do other things, leaving no beds for people who are actually swimming. A sign needs to be put up saying if beds are not used for 30mins towels etc will be removed, and this needs to be policed.
Annette
Annette,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Robin
Robin,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
Expensive and below average
Pool area is lovely, but no where near enough lounger chairs for people to use.
Not sure how much this place is in normal times, but we stayed for NY and it is really over-priced:
- breakfast is pretty poor
- service is pretty poor
- the rooms are nice enough but not worth $200USD. Shower hardly worked and leaked.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Ida
Ida,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Okey but nothing moore. one night in Ao Nang, nice location in harbor. You can hear what your neighbour talking about..
Kaj
Kaj,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
I love here!
Before staying there, I looked up the reviews on Google Maps and saw a lot of complaints, so I was a little worried, but the facilities were stylish, and I especially liked the large pool. The room was clean and comfortable. Was it originally a Holiday Inn? The room was exactly the same style as a Holiday Inn. The staff were friendly and I had a comfortable stay. In terms of location, it's a little far from Ao Nang Beach, but I prefer it because it's quiet and calm. There's also a market 5-7 minutes walk away, so you won't get bored at night. I would like to use this hotel again next time.
Masami
Masami,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
jay-wen
jay-wen,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
chelsea
chelsea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Amazing service by front desk lady "honey"
Daniel
Daniel,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月28日
Average
Ok so the hotel staff and location were fab! Very helpful friendly staff and ideal location close to everything but set just back off the main street so you arent bothered by loud noise. However that's where the positivity stops.
The hotel's marketed as a luxury 4star resort but its the worst 4 star I've stayed in, in terms of cleanliness, comfort and maintenance.
They do clean and replace towels every day but as others have mentioned, maintenance around the hotel is an issue.
No air con in reception, fans dont seem to do much.
The accomodation corridoors and bedroom doors look like a prison. The rooms are a 3star at best. Very grubby everywhere. Tea and coffee making area not cleaned in a very long time as well bedside tables. Bathroom full of mildew and taps and shower in need of replacement. No slippers/flip flops or dreasing gowns which have been standard in all the other 4stars I've booked.
The superior room garden 'view' is very questionable
Most uncomfortable bed I've slept on in Thailand. To be fair to the team, as soon as i mentioned it, they arranged for a mattress topper but this didnt help much. Only one plug socket working and that was only after you wiggle the plug a little.
Was also a little disappointed to find that the balcony isnt furnished so you cant sit out with table and chairs.
No smart tv.
Didnt have breakfast so can't comment on that.
Pool area nice but the sunloungers are very old and need replacing.
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Anna Lucyna
Anna Lucyna,15 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Dennis
Dennis,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Great hotel!
We really enjoyed our stay, the room was very comfortable and the pillows amazing! The pool and surroundings are very well kept. Great breakfast with plenty of variety. Good position with the beach across the road and night market close by.
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Great hotel
Great location right on the beach with easy access to restaurants and tour operators. Peaceful; the wheelchair ramps and elevators were helpful for my mother who has mobility issues.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月8日
Jeanette
Jeanette,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Aleksandra
Aleksandra,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
It is a very good place to get to know Krabi, a clean resort, with good facilities and good service.
Bayron
Bayron,2 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2024年10月8日
Prasan
Prasan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
Hard to find. Sign to entry is hidden. Name too similar to Holiday Inn. Not good for navigation apps.