Room was large with separate living room and bedroom. Beautiful communal space with water wall and spaces for gathering.
Thomas
Thomas,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月28日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年3月27日
tony
tony,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月23日
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月23日
You get what you pay for.
I could smell cigarette smoke nearly the entire stay. TV only offers cable, we even brought a fire stick but did not work with TV. Very outdated decor. Only switch on TV was an on/off switch and when trying to find knobs, ended up with a handful of dust from TV. Also, volume could only be turned down to 13, no further.
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月25日
Dirty, Bad vibes, bad management, feels unsafe.
I’ve stayed at this place a couple times in the past and it has definitely gotten a lot worse since my last visit. It’s pretty apparent that the management of this hotel is attempting to fight off an onslaught of local crackheads and gambling addicts… the issue is, their attempts don’t seem to be warding off any crackheads or gambling addicts and instead just make the guest experience worse for the paying customers. Checking in here feels like what I might imagine checking into a casino jail feels like the front desk personnel are so aggressively impolite, jaded and inhospitable you immediately get the feeling like this was a mistake and that feeling will prove itself to be true throughout your visit. From the broken elevators to the dirty rooms to the panhandlers in the lobby, this place misses at every opportunity. If you have the coin, I would highly recommend staying at the four seasons across the parking lot. If you don’t, then you’re better off across the river at the casino queen in east St. Louis… which if you know anything about East St. Louis really tells you how crappy this place has gotten.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月20日
Nicole
Nicole,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
chad
chad,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月22日
Really Disappointed
The staff are amazing, butttttt the hotel needs some updating and is need of some major repairs. The tub diverter in our shower was broke, so we had water coming out of spigot and shower head. The couch was hard as a rock and the 2 chairs were broken. The ceiling in shower is peeling. The room is so dark. The lighting in bathroom is horrendous, trying to put makeup on was a real challenge. Hair dryer did not work. Sink in the living room area was clogged. TV channels kept scrambling, made really hard to watch football. The upside was the skywalk (smells like sewer) to get to casino and restaurants and the tunnel at the casino to walk to the Dome. Was not worth the amount we paid to stay
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月20日
angie
angie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月29日
WESLEY
WESLEY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
jerrold
jerrold,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年12月16日
The hotel room was very dirty.
Jim
Jim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月13日
Parking security! Car parked right behind me was broken into
Monica
Monica,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年12月12日
clean room
jerrold
jerrold,1 晚浪漫之旅
Orbitz 真實旅客評語
2/10 不太好
2024年12月11日
Nathan
Nathan,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月9日
We booked a double Queen room. Upon arrival we were given a single king. They informed us this was an issue with Expedia not them. They had another guy in front of us whom was in the same situation.
They asked him for proof of what he booked and he couldnt produce it as far as beds. They informed me that we could have a rollaway bed at an extra charge. I showed them that we had booked 2 queens and I was not paying for an extra bed. It took some talking and more of wasting my time but they finally waived the roll away bed fee. What an experience take my money, changed my booking, and expect me to pay more. What a joke for customer service.
Seth
Seth,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Great service
Cameron
Cameron,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月24日
Friendly, but had some inconveniences.
The lobby and employees were wonderful. Just wish there was a microwave and there was a very weird smell in the hallways and walkway to the casino
Wendy
Wendy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Nakhia
Nakhia,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月16日
Horrible hotel
Front Desk personal were absolutely unfriendly. No accommodations were made when my room was not in good condition and the TV would not work. One clerk ever told me that if I left my card would be charged in any case. And my knowledge was that the property had the property had available rooms. I will never go back.
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
Half of elevators are out of service. Booked room as casino visit. Long walk across skyway to backside of casino, then down two story's of steps to a methan sewer gas smell corridor around casino. Didn't get back to room untill late. Got up in morning going to shower and found not one towel or washcloth in the room.