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Au Royal Hôtel

2.0 star property
Hotel in the heart of Carcassonne

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Photo gallery for Au Royal Hôtel

Standard Suite | Premium bedding, iron/ironing board, free WiFi
Interior entrance
Property entrance
Staircase
Terrace/patio
Nestled in Bastide Saint-Louis, Au Royal Hôtel offers a warm atmosphere with a lovely terrace and convenient in-room WiFi. Start your day with an energizing breakfast or store your luggage securely.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Terrace
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Cable/satellite TV service
  • Terrace
  • Premium bedding
  • Self parking (surcharge)
  • Hair dryer

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
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Showing 5 of 5 rooms

View all photos for Senior Double Room, 1 Double Bed

Senior Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi

Senior Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, iron/ironing board, free WiFi

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, iron/ironing board, free WiFi

Standard Suite

Highlights

Heating
Flat-screen TV
Premium bedding
Ceiling fan
2 bedrooms
Hair dryer
2 bathrooms
Private bathroom
  • 22 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Double room with Shower

Double room with Shower | Premium bedding, iron/ironing board, free WiFi

Double room with Shower

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Bath

Premium bedding, iron/ironing board, free WiFi

Double room with Bath

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pet friendly
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7.6 out of 10, Good, 312 reviews
The price is NT$1,255
NT$1,458 total
includes taxes & fees
Sep 29 - Sep 30
Premiere Classe Carcassonne
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About the neighborhood

Map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000

What's nearby

  • Canal du Midi Harbor Master's Office - 8 min walk - 0.7 km
  • Historic Fortified City of Carcassonne - 14 min walk - 1.2 km
  • Narbonnaise Gate - 15 min walk - 1.3 km
  • Aude Gate - 15 min walk - 1.3 km
  • Château Comtal - 17 min walk - 1.4 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 5 min drive
  • Castres (DCM-Mazamet) - 55 min drive
  • Carcassonne Station - 8 min walk
  • Couffoulens Station - 9 min drive
  • Verzeille Station - 18 min drive

Restaurants

  • ‪Le Cathare - ‬3 min walk
  • ‪Le Petit Moka - ‬4 min walk
  • ‪Crêperie Le Blé Noir - ‬3 min walk
  • ‪La Divine Comedie - ‬1 min walk
  • ‪Cafe Cornella - ‬3 min walk

About this property

Au Royal Hôtel

Located near a train station, Au Royal Hôtel is a great choice for a stay in Carcassonne.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 7 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 5.00 per day)
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Terrace
  • Bicycle parking

Accessibility

  • Stair-free path to entrance

Room amenities

Be entertained

  • 59-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 per person
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Parking

  • Covered self parking costs EUR 5.00 per day

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

Are pets allowed at Au Royal Hôtel?

Yes, cats and dogs are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Au Royal Hôtel?

Yes. Self parking costs EUR 5.00 per day.

What are the check-in and check-out times at Au Royal Hôtel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 15 (subject to availability).

What's the area around Au Royal Hôtel like?

Au Royal Hôtel is in Bastide Saint-Louis, a short 8-minute walk from Carcassonne Station and 6 minutes' walk from Pont-Neuf de Carcassonne.

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Reviews

Au Royal Hôtel Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.4

Staff & service

7.0

Eco-friendliness

6.4

Property conditions & facilities

Reviews

8/10 Very good

Staff is very kind, we were there in the hottest week of the year, and the ownership just bought the hotel. They will change complete the structure and next year the hotel will be very different with air conditioner. Suggested for strategic position for next year!
1-night trip

6/10 Good

Basic but good.

Very noisy hotel I can't explain what all the noises were but there was a lot of them! It's basic but ok for few nights stay with no frills . Great location and easy to find . Lots to do around the hotel.
Victoria, 2-night trip

8/10 Very good

Music Festival

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Christopher, -1-night trip

4/10 Fair

3 nights in Au Royal

Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
True picture of outside hotel Au Royal
This is the storage space available
Cleanliness?
Bathroom wasn't the cleannist
Andrew, 3-night trip

2/10 Poor

Dirty conditionlights not working
Leroy, 1-night trip

8/10 Very good

Hôtel convenable . Petit déjeuner un peu juste. Mais confiance et courage aux nouveaux propriétaires pour les travaux avenir
Prouet, 1-night trip

10/10 Exceptional

Perfect location, friendly staff, budget friendly

Joel, 3-night trip

2/10 Poor

El hotel no tenía aire acondicionado, solo un ventilador que hacía ruido, y la bañera tenía cortinas poco higiénicas.El domingo había personal del hotel a primera hora pero no había nadie custodiando las maletas a las 12:45 de la mañana cuando fuimos a recoger las maletas
MARIA PAULA, 2-night trip

8/10 Very good

Jeanine, 1-night trip

10/10 Exceptional

快適なホテルでした。

yojiro, 1-night trip

6/10 Good

Hôtel correct

L'établissement est bien placé vers le centre de Carcassonne. Grande chambre en état moyen. Salle de bain avec une petite douche. Prix abordable. Petit déjeuner avec l'essentiel. L'établissement est référencé Accueil vélo et dispose bien d'un moyen de stationnement de vélo sous en préaux à l'arrière. Toutefois il n'y a pas de support vélo (appui contre le mur), ni de point d'ancrage.
1-night trip

2/10 Poor

A fuir...

Déception totale. Inconcevable pour un 2 étoiles ! Chambre médiocre, état déplorable.
isabelle, 1-night trip

8/10 Very good

Bon hôtel en centre ville

Hôtel correct, bon séjour dans l'ensemble. Confort assez rustique. Le plus : sa situation en plein centre ville.
Josiane, 1-night trip

10/10 Exceptional

駅からシテに行く途中にあるシンプルなホテルです。便利な場所にあり、比較的静かなので泊まるだけなら十分でした
Takashi, 2-night trip

10/10 Exceptional

Noah, 2-night trip

10/10 Exceptional

Hôtel confortable au cœur de la ville.

Très bon séjour, chambres confortables et pratiques. L'hôtel est idéalement situé et la gérante est de très bon conseil sur les activités à faire pour découvrir Carcassonne. Literie très confortable, nous avons très bien dormi. Malgré la feria qui se tenait en centre ville nous étions au calme.
Azmer, 2-night trip

8/10 Very good

Martine, 7-night trip

6/10 Good

Personale molto gentile. Camera pulita
Alida, 1-night trip

4/10 Fair

Alejandro, 1-night trip

6/10 Good

Bon accueil

Très bon accueil mais hôtel vieillissant
Florence, 1-night trip

4/10 Fair

Few days away

Very antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.
G, 4-night trip

8/10 Very good

Agréable

Cet hôtel est bien situé et proche des commerces Un peu vieillot il est resté dans son jus et sans climatisation mais l’accueil a été très chaleureux et notre hôtesse nous a très bien conseillé sur les parkings et restaurants … on oublie les inconforts
Elisabeth, 3-night trip

8/10 Very good

Posizione comoda sia per la stazione che per il castello e il centro citta. Camera con bagno pulita e spaziosa . Colazione discreta. Personale gentile
Francesca, 1-night trip

10/10 Exceptional

gwenaelle, 1-night trip

4/10 Fair

Habitación antigua y sucia

La habitación que nos dieron era muy antigua, baño con baldosas repintadas y cortina de ducha sucia. Faltaba luz en los apliques de la cama. Sabanas con alguna rasgadura y somier viejo y sucio. Estuvimos solo un noche, afortunadamemte. Lo mejor, su ubicación.
Salvador, 1-night trip