The receptionist's attitude was not very friendly. What I was most dissatisfied with was that he gave me a random check-in time and made me wait in the reception hall for a full hour and a half. During this period, I saw that they were checking in other people and ignoring us.
Xiaoxin
1 晚旅行
8/10
Ann
1 晚旅行
10/10
Aleksandar
2 晚旅行
10/10
KYUNGHOI
1 晚旅行
10/10
Your hotel standards are excellent and the staff-everyone to whom we spoke are so courteous it makes us want to go back! We especially love the free parking and the convenient location. Keep up the good work!
Henry
3 晚家庭旅遊
6/10
The photos on Hotels.com are extremely misleading. This hotel doesn't have ANY views of the falls. I don't know why their main photo is a view of the falls from the restaurant. The view from the restaurant is a patio attached to their bar, Coco's. We booked this hotel BECAUSE of the fallsview image. It's false advertising, and we were extremely disappointed. The hotel is up a steep hill that is a pain to walk up after you've been exploring all day. It's a 10-15 minutes walk to the falls.
The property is decent. Definitely a good hotel for the $117 (USD) we paid. I wouldn't pay anymore than that. Our room's air didn't go below 69, so it was warm all night. The bathtub had a long black hair attached to the conditioner pump. I really wish I would have taken pictures to attach to my review, so it doesn't look like I'm just bashing a hotel for no reason. The only positive of our stay was the staff. They were wonderful.
Kristen
1 晚旅行
6/10
Great location, clean but my mattress was shot and the walls are paper thin.