We did not enjoy our stay at Sonesta. We primarily wanted a hotel with a decent pool to take our six year old son's mind off of his surgery the following day. The pool area was disgusting. Dilapidated, dirty, falling apart, and infested with ants. The smell of chlorine was overwhelming and there were no towels available in the pool area. We found out that they closed the pool after we voiced our concerns, which is very concerning as to your safety standards are at this hotel. The ceiling in our bathroom was falling apart, and there was even a hole in the ceiling by the sprinkler pipe that did not give me a feeling of privacy. We weren't expecting this to be a luxurious experience, but this hotel fell far short of our expectations. This hotel should not be listed as a good place for families to stay during their visit at Children's Hospital-Milwaukee. We will definitely not be a returning customer.