There was no air conditioning and the rooms were very uncomfortable. They didn't have enough fans for all of us.
susan
susan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Absolutely fantastic!
Daisy
Daisy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
JAMES
JAMES,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Dear Hotel Manager,
Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated — in May.
I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room.
To my surprise, it was extremely hot — 29°C inside.
Reception said they couldn’t help and advised me to find another hotel myself at 8 PM.
The assistant admitted other guests had complained, and the issue was known. That´s why they recquired payment at check-in only. IT IS FRAUD.
After a tense exchange, I was refunded, with manager’s comment on invoice as “ wished to leave five minutes after seeing the room."..
This experience was disappointing and felt dishonest. I expect better transparency and service.
Benoit
Benoit,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
The hotel was really nice but our room was ridiculously noisy until 3am from then bars on Mathew street then at 6 am they started emptying the bottle bins
Lee
Lee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
Lovely hotel, unfortunately reception service was not great. We ordered 2 Lattes and they were cold. Struggled to identify accountability and still awaiting a refund.
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Beatles themed weekend
Excellent Beatles themed hotel with super singer from the Cavern Club singing in the evenings we were there.
No air conditioning on very warm day. Fan provided not adequate and noisy. High bath makes it difficult to shower. Also, shower is awkward to use. Reception staff very friendly and welcoming.
Stefan
Stefan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Fantastic hotel and fantastic location :). Upgraded for our anniversary too. Thank you we will be back
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
We had a great stay, the hotel staff were super friendly, check in was quick and easy. The hotel is lovely, very comfortable and the decor was amazing. We were given a surprise upgrade for our anniversary and the deluxe room was lovely.
Nicola
Nicola,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Definitely needs upgrading & better cleaning
tess
tess,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
We had a great time in Liverpool. The Hard Days Night clearly is a busy, well
Used property. The carpet in our balcony room needs stretched. It’s puckered and a trip hazard. The carpet isn’t in poor condition, it’s just loose.
The A/C (air con) was not working. We had a west facing room and had we not had a balcony and its door to open, it would have been completely miserable. There was a fan, but it only does so much.