Service was terrible. The receptionist was not polite at checkout. What blew my mind before they can give me back my security deposit, They had to go check the room. I told her I had a flight to catch and she never came back I assume she called the front desk, 20 minutes later.
Sylvester
Sylvester,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Hidden Gem
Beautiful and comfortable room. Bed linens are very soft and bathroom towels are bigger than average. Onsite bar with music is fantastic. Front desk is caring and polite.
Hiedi
Hiedi,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月16日
Nice pool that’s it. Run away!
The walls were cracked, roaches were coming in from the people next to us. There roaches in the bathroom. The maids refused to change the bed linen or make the bed or bring us an extra blanket. The furniture was old and uncomfortable. I will never stay here again.
Lewisa
Lewisa,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
10 nights in February
Overall we had a good experience. Five stars for Ester and the rest of the team; they were very friendly and accommodating. They made the stay great. Thank you all!
ALEKSANDAR
ALEKSANDAR,10 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月8日
The worst hotel I have ever been in my life.
I have traveled for over 40 years, and I have never had such an unpleasant experience. The place was in terrible condition—everything was deteriorated and very dirty. The entrance smelled like urine, the elevator had dog urine, and the hallways were extremely dirty with cigarette butts scattered around. Overall, it had a very bad appearance.
I feel that Hotels.com misled me by claiming it was a $170 hotel with a special 50% discount. I have never felt so uncomfortable in a hotel, and I have never stayed for only half an hour. I had to leave and book another hotel, losing my reservation.
Fabian
Fabian,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月7日
When I checked in the young man at the desk told me my room was on the fourth floor and the elevator was down the hall I went to my car gathered all my stuff carried it back past him to discover the door to that hallway locked I walked back to him he points to a sign that say out of order I had to carry everything past my car again to walk up 4 flights of stairs and it didn’t feel safe