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The Riverside House Hotel

3.5 star property
Georgian hotel in Bury St Edmunds with restaurant and bar/lounge

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Photo gallery for The Riverside House Hotel

Honeymoon Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Indoor wedding
Garden
Executive lounge
Bar (on property)
The Riverside House Hotel offers a serene riverside retreat with a charming garden and inviting bar. Unwind on the sunny terrace, savor delicious meals at The Riverside Terrace restaurant, or stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Meeting room
  • Wedding services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
$171 nightly
The total price is $206
Sep 22 - Sep 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Double Room, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Classic Double Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

The Bell Hotel

  • Free parking
  • Free WiFi
  • Bar
  • Non-smoking
6.6 out of 10, 248 reviews
$96 nightly
The price is $115
Aug 25 - Aug 26
Total with taxes and fees
The Bell Hotel
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About the neighborhood

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP

What's nearby

  • Royal Worlington & Newmarket Golf Club - 3 min drive - 2.3 km
  • Mildenhall Stadium - 12 min drive - 8.0 km
  • Newmarket Racecourse - 17 min drive - 18.7 km
  • The Apex - 20 min drive - 25.1 km
  • Ely Cathedral - 26 min drive - 26.8 km

Getting around

  • Cambridge (CBG) - 21 min drive
  • Stansted Airport (STN) - 52 min drive
  • Kennett Station - 9 min drive
  • Shippea Hill Station - 13 min drive
  • Newmarket Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Angel's Cafe - ‬3 min drive
  • ‪The Half Moon - ‬14 min walk
  • ‪Crumbs Cafe - ‬4 min walk
  • RAF Mildenhall Galaxy Club

About this property

The Riverside House Hotel

Located near a train station, The Riverside House Hotel is a great choice for a stay in Bury St Edmunds. For a bite to eat, guests can check out The Riverside Terrace, which is open for breakfast, lunch, and dinner and offers garden views. A bar/lounge, a terrace, and a garden are other highlights at this Georgian hotel. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1800
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Georgian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Riverside Terrace - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 9.95 for children

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

Does The Riverside House Hotel offer free cancellation for a full refund?

Yes, The Riverside House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Riverside House Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Riverside House Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Riverside House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at The Riverside House Hotel and nearby?

The Riverside House Hotel has a garden.

Are there restaurants at or near The Riverside House Hotel?

Yes, The Riverside Terrace offers alfresco dining and garden views.

What's the area around The Riverside House Hotel like?

The Riverside House Hotel is located by the river, a short 5-minute walk from Mildenhall and District Museum.

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The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Food
Gardens
Bed
River
Bathroom
Furniture
Lobby

What guests liked

  • Breakfast was plentiful, delicious, and served with friendly and helpful staff. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely hotel and garden, clean and tidy rooms and staff were really friendly z
Lorna, 1-night trip

10/10 Exceptional

Fabulous hotel in a great location

This is our third stay in this amazing hotel and its worth every penny. The staff are amazing and so helpful, the rooms are fabulous and breakfast is the best ever. We cant wait to visit again next year.
Amanda, 1-night trip

10/10 Exceptional

Riverside

The room was very clean and welcoming. We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.
Ken, 2-night trip

6/10 Good

Weekend stay

Staff were great. Lovely breakfasts. However parking was an issue, and there were late night functions on both nights of our stay. Our room was above the function area, so the feeling was more like staying in a room above a pub. Because of the functions there was no restful area for residents. The marketing information does not reflect the actual hotel and location.
David, 2-night trip

8/10 Very good

The staff made us feel very welcome and were very considerate
Sarah, 1-night trip

10/10 Exceptional

Checking in was very fast the lady on reception was very nice and helpful.
Brent, 1-night trip

8/10 Very good

Pleasant garden to sit in duringt he evening
Philip, 1-night trip

8/10 Very good

Lovely hotel, breakfast was nice
Shannon, 2-night trip

8/10 Very good

Good stay, needs updating

Really friendly staff. Lovely views from our room of the garden. Delicious breakfast. Quick and easy check in and out. The only downside is that the room could do with a little renovation. The toilet seat was half hanging off, the flush didn’t work properly and the carpet was quite worn in places.
1-night trip

6/10 Good

Very tired hotel

Check in was ok.booked in online which was a waste of time really. Room 24 allocated. Very tired.worn carpet.tatty bedside tables.tired bathroom. Bed wasnt comfortable and pillows like biscuits. The only saving grace was the air con ! TV remote faulty. Sat outside but not for long due to wasps . Outside also looks tired . Sat inside for dinner but this also needs refurbing. This used to be a nice hotel but needs money spending on it. At £138 I would expect better quality room
Gillian, 1-night trip

8/10 Very good

Lovely hotel - great customer service

Overall we had a lovely stay at Riverside House Hotel. The bar, restaurant and communal areas are well decorated and have comfy seating. We stayed in Room 12 which is a very large room with fabulous high ceilings, big bathroom with shower (and thick fluffy towels) and a garden view. Whilst lovely the room could do with a bit of attention - the aircon wasn’t great, the curtains need some rehanging, the windows pull cords were broken so had to be wedged open and the carpet and furnishings were a little tired (lots of the edgings have fallen off). It was clean (apart from the sock between the bedside table and window!!) The outside space was lovely with plenty of well spaced tables (few more parasols might be good) Special mention to Roxy who was wonderful - with good energy and great customer service. She addressed a check in issue professionally and her customer service at the bar and in the restaurant was fabulous. Thanks also to Chef for accommodating my last minute change of mind. Decent breakfast with friendly service. Enjoyed our stay and room - (just felt a few room details could do with addressing) Would stay again 😊
1-night trip

10/10 Exceptional

Great hotel

Wonderful hotel in tranquil location. Good food & great staff.
Phil, 1-night trip

8/10 Very good

Good place to stay for one night.
Chris, 1-night trip

10/10 Exceptional

Brilliant hotel

Loving this hotel 🏨 super friendly staff will always come back✔️
Kevin, 1-night trip

10/10 Exceptional

Great hotel

Superb stay, lovely staff, great breakfast
Dale, 1-night trip

10/10 Exceptional

Excellent

Comfortable room, great staff, and excellent food
Michael, 1-night trip

10/10 Exceptional

The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.
Carlos, 8-night trip

10/10 Exceptional

The food was outstanding and great value.
Alison, 1-night trip

10/10 Exceptional

it was exactly what i was looking for, beautiful building
karen, 1-night trip

10/10 Exceptional

Great stay

Amazing place, would definitely recommend for a couple. Particularly nice indoor/outdoor drinks and dining.
John, 1-night trip

8/10 Very good

Quiant hotel and rooms. Cooing outside window woke me up several times!
Yovanna, 2-night trip

10/10 Exceptional

Friendly and helpful hotel

Lovely hotel with great very friendly staff.
Julia, 1-night trip

10/10 Exceptional

The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Brenda, 1-night trip

10/10 Exceptional

All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️
Rachel, 2-night trip

10/10 Exceptional

Best staff.
James, 2-night trip