Elevator was broken upon arrival, and we were om the top floor. Getting to the actual room, the keys didnt work. Ome more trip up amd dowm 3 flights of stairs to get into the room, it was disgusting. The fridge had a unknown substance dripping down, lack of pillows of each bed and the smoke detector was hanging on by exposed wires. Upon request for more pillows amd blankets, we were told we had to go pick them up — another trip up and dowm three flights of stairs. Neighbors were nosy and inconsiderable. Also the hallways smelled of pot, which is concerning for a state where it is illegal and in a non-smoking hotel. Breakfast was less than stellar in the morning. Had to made some last minute adjustments to our stay, was told that they couldn't do it and that we had to change it through an app. Changed it through the app but the reservation didnt not change. Went back down – again three flights of stairs – to ask about the change. Turns out they could habe manually changed it the entire time.