4/10
We chose this location for three main reasons: the convenient location, the private hot tub, and the private balcony. While the location was great and close to everything we needed, the overall experience fell short of expectations.
Unfortunately, both sets of blinds—one leading to the patio with the hot tub and the other to the private balcony off the master bathroom—were broken. We requested maintenance, and while someone came by, we were told the blinds couldn’t be fixed and that we wouldn’t be charged for the damage (which should be a given, as they were already broken). What was more disappointing was the complete lack of effort to offer any sort of solution or alternative. It felt like our concerns were brushed off, which made the stay less enjoyable.
The inability to open the blinds significantly changed the atmosphere of the rooms and took away from the experience we were hoping for with the hot tub and balcony views. On top of that, the fridge had a strange odor, the hot tub had visible damage with a large hole in the frame, and the outdoor furniture was tipped over and dirty upon arrival.
While the location is definitely a strong point, it didn’t outweigh the lack of attention to detail or customer service we experienced. We’ll likely be exploring other options for our next trip to Park City.
Derek
2 晚好友同遊
