When I returned to my hotel room in the evening, I found traces of wastewater backflow in the sink. Although the maintenance team responded promptly, the cleaning was not thorough.
Hyuntae
Hyuntae,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Angela
Angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
jennifer
jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Great Experience
Great service, clean room.
GLENDA
GLENDA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Great service
Did a great job always made sure we had everything we needed
cody
cody,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Tedra
Tedra,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Gabriel
Gabriel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Katsuya
Katsuya,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Always enjoy our stay there. Very friendly and welcoming staff. Thank you all!
Gloria
Gloria,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Eugene
Eugene,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Jaclyn
Jaclyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Miriam
Miriam,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Tracy
Tracy,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Great f
There was an issue with the computer system when we were checking in, but the front staff was very friendly and still was able to get us into a room. The next morning the issue was fixed and they apologized and continued to be very helpful. The front staff I cannot compliment enough.
Our issue was really only with the cleanliness of the room. There was a red jelly bean on the floor of the room when we checked in and the kitchenette there was a twice wrapper in the cupboard. The refrigerator was especially gross, there was spots under the door of the fridge.
I let the number that text me about my stay know about the issue, just expecting them to give the room a deep clean, but the response was kind of dismissive. Raeven decided my complaint was just a "discrepancy"
"Great to hear, we take great pride in our overall service and cleanliness. However, I will inform management in reference to the discrepancy for the room you stayed in"
Other small complaints that I don't usually dock the hotel for, especially at this price point, but is worth noting:
-The water pressure was weak
-The water didn't get that hot
-The toilet didnt flush right
-The beds were hard
-The room never could get cool enough
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Arturo Abdiel
Arturo Abdiel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Miriam
Miriam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Brenda
Brenda,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Hampton
The location is great. The front desk has had it with guests at 3:00 check in. Busy weekend I get it. Guy helping with luggage was awesome!! The cleaning staff were awesome, very kind and friendly!
Kerri
Kerri,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Cards game
Stayed on the 3rd floor. And we could hear every footstep of the people above us. Very loud hotel.
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Good stay
Great stay. Loved the Poole and spacious room. The only issues were the pullout bed mattress was very lumpy and some of the linen had stains on it.