6/10 不錯哦
2025年2月2日
Wonderful Front Desk Service
Wonderful front desk service during the day with professional customer service representatives. On the day of arrival, I was notified promptly that the elevator did not work and I was reminded of this matter at check in.So, I took the stairs and was appalled by the obvious smell of mold/mildew and a carpet that needed to be replaced-not cleaned. The room also had a smell of mildew and the ceiling showed signs of water damage and attempted repair. The walls are thin and you can easily hear conversations and babies crying for prolonged periods in the adjacent rooms. This facility has a shuttle to the Texas Medical Center for patients/family however the lack of cleanliness and the musty odor is concerning. The night time front desk employee was heard screaming into his phone for the whole first floor to hear.
Vicki
Vicki,2 晚家庭旅遊
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