3rd time to Zurich & 3rd time to live. Alden has seen the change of my family from 2 persons to 3 in these years. every staff & every detail made us feeling warm. Especially my 3 years old daughter Felicia, she still remembered her last experience when check this time. big room make us enough space. See u in 2025.
MINGYU
MINGYU,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 4 日
2nd time to live
2nd time to live & feeling like back home. every staff is always kindly. my daughter was excited living in big room. best choice for family travelling & honey travelling. Wish to visit very soon
Staff - from the receptionist being at dinner so we couldn’t check in, to the waitress who didn’t know how to pour wine, the waiter shouting down the phone at a colleague on how to make an omelette, the constant forgetting to bring dishes that had been ordered, ordering three different types of coffee and when they arrived they were all the same….it was so bad it became funny!
Rooms - don’t be fooled by the decor when you arrive which is very cool - the bedrooms are like stepping back in time to a 1980s apartment in Eastern Germany! Beyond the decor the heating in the rooms had two settings - boiling or open a window and be slightly less boiling!!!
Food Menus - don’t believe what is on the menu….whether for dinner or breakfast half the items are not available! And of those that were the chocolate fondant at dinner was the worst! It was a slice of Starbucks brownie with some cream on top!