Worst place ever. I will never visit this place again.
Carolina
Carolina,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Claudia
Claudia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Muy buena opción para ir en familia.
Silvestre
Silvestre,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Geronimo
Geronimo,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Moise
Moise,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Roselyn
Roselyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
No WiFi for “all inclusive”
I was really disappointed with my experience at this resort. For a place that claims to be all-inclusive, there was absolutely no working Wi-Fi available. Even when we tried to pay for it, it was expensive and still didn’t work properly which made things incredibly frustrating.
On top of that, the staff constantly pressured us to upgrade to a “premium package” and even forced us to sit through a one hour tour of the premium villas, which felt like a sales pitch more than anything else.
The room was nice though.
Overall, I expected much better for the price
Yaritsa
Yaritsa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Marco
Marco,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
José Luis
José Luis,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
En sentido generar fue re buena atención , la gastronomía muy aceptada , el entretenimiento bien
Denisse
Denisse,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
Florangel
Florangel,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Todo estuvò muy bien.. excelente servicio..
Julio C
Julio C,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Mary
Mary,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 3 日
The personal needs more training, very rude and not helpful at all. The room they gave us was in an area they were remodeling, it was abandoned and with a lot of men looking at us while we walk… we were all woman by our self’s, very scary staying and walking in and out of the room at any time of the day
Francis
Francis,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Over all good
Kate
Kate,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Michael Guillermo
Michael Guillermo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Puerto Plata Caribbean Vibe
As a caution, I share the following paragraph. I booked our hotel rooms under the name I use, Larry. My ID says Laurence and they would not let me check in, although I had already paid for the rooms. After 90 minutes I was able to contact Hotels.com through their online chat and get them to change the name on the reservation and we were allowed to check in. Make sure your reservation matches your ID.
Other than that, our stay was delightful.
Larry
Larry,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Mildra
Mildra,7 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 21 日
Cuando llegue al checking me hicieron pagar casi 100 dólares extra , donde ya yo había pagado mi dinero en la reserva .
Elvis
Elvis,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Kelly
Kelly,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Carlos
Carlos,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Muy bueno
Olga N Montalvo
Olga N Montalvo,4 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Los empleados son amable y el seevicio eficiente
Carlos r
Carlos r,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Nilson
Nilson,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 28 日
A warning: do not stay here. Seriously
I do not write this out of anger. I'm not mad about it.
I just want you to take the reviews seriously.
We stayed at the lifestyle crown and residence suites: all inclusive
It is not all inclusive.
The WiFi was 45$ a week per user
in certain parts of the place you can drink and eat to your heart's content ... But these places are not easily accessible.
There are 29 restaurants or so. But you can only use about 6.
Unless... You buy into the timeshare. Here, they don't let you enjoy the place unless you buy in.
We took a tour: 3 hours.
Definite push to buy in at a mere 25,000-300,000.
Everything is far away. This is a large resort. The dinner buffet is "within walking distance" like 30 min walk.
So there is a shuttle.
We went to the pickup place, ppl had been waiting for the shuttle for an hour..to go to dinner. Adults crying. It comes by every 25 min according to the hotel
This same bus takes you to the beach...you are allowed to go to two of them. It is far away. A very long walk.
The tour showed us the ones we couldnt go to. You don't need to worry about how far away the other activities are.. You're not allowed to go to them.
The beach smelled like a sewer, there was literally sewer water flowing through the sand to the ocean. "Aguas negras"
After seeing what it really offered. No way would I buy in.
They take inventory of your towels. You are not allowed to have extra
We left and went to an Airbnb, it was that bad
I ran out of characters
Stay away