We arrived very late so we would like to check in as early as possible to take a rest. However, the guys who were in reception were just talking each other and doing something while I was checking in. The worse thing is there was a discusting burning smell in the reception hall and it was remained in the rooms too even we selected non smoking rooms for a stay.
I am very disappointed on this status but the transportation shuttle service was nice and friendly as well.
Dongha
Dongha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Alessia
Alessia,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Mohamud
Mohamud,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
KWANG CHUN
KWANG CHUN,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
María Gabriela
María Gabriela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Zeinab
Zeinab,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Abdulrahman
Abdulrahman,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Ibrahim
Ibrahim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Thank you, it would be nice to have eggs cooked to order for breakfast. The fried hard boil in the poached eggs were overcooked.
Other than that, everything was lovely
Gayle
Gayle,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Best Hotel near Cairo Airport
Ms. Maryam at reception desk is an asset to this hotel. She is exceptionally welcoming and want to assist customers by offering the best possible experience for the comfort of their stay.
Shahbaz
Shahbaz,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Very accomodating, had no problem getting a shuttle from the airport despite my flight arriving after midnight, and check in was painless. The breakfast buffet was fantastic and had such an unexpected range of food options, and I had a lovely stay
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Hayrani
Hayrani,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
sergio l
sergio l,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月3日
Tired room, noisy hotel
The staff are kind, efficient check in.
However I was told the I was to be ‘upgraded’ but I was given a standard room as booked. The room was old and needs renovation. Many plug sockets don’t work, the bathroom is old and not clean, the TV didn’t work.
Groups arriving with the staff at 2am were very loud in the corridor. I had to go out and ask the staff to keep control of the guests.
Alistair
Alistair,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Secluded jewel by the airport
We arrived to the hotel after 23 hours of flights and layovers and we were exhausted. At check in we were directed to sit down and I was groaning inside because normally that means they are going to try and get you to buy something, or worse, sit through a time share presentation. But no! They just wanted to make us more comfortable (we must have looked as tired as we were). They did upgrade us, for free and with no conditions, and the entire process took maybe 5 minutes. The staff were extremely attentive and we didn't touch our bags once from taxi to room. The room was spacious and squeaky clean. The water pressure was amazing and the beds were so comfortable. We only had scheduled to stay one night before our 10-day Egypt excursion, but it was so wonderful that we cancelled our other hotel reservation for our last night in Egypt and returned to Le Passage after our adventure was complete. We felt very safe and secure inside the hotel grounds and everyone was super nice and it's a quick ride to the airport on the free shuttle.
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Navette pas au rendez vous
La navette n’était toujours pas au rendez vous malgré un vol journalier AF bien connu qui libère systématiquement ses passagers et baguages en 1h ! Par contre les taxis sont bien là et proposent leur service exorbitant !
Difficulté pour les joindre récurrente, si je n’avais pas de téléphone égyptien j’aurai été obligé de prendre un taxi….
J’ai du attendre dans la navette la récupération d’un groupe sur un autre terminal. En tout plus d’1 heure pour récupérer ma chambre.
A 1 heure 30 du matin on a juste envie de dormir !!
Sophie
Sophie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Sødt personale og fint sted for overnights
Kom tilbage inden min tur hjem
Og der var et værelse allerede kl 10.00 plus en opgradering
Det var meget fint og sødt af dem.
Desværre er deres tilbud om excutive ophold ganske dårligt
Deres happy hour er en time
Der er ingen rigtig sanwich eller mad efter kl 19
Og heller ikke mellem 13 og 16 så spild af penge
Jeg havde ellers håbet på de havde taget min klage til sig og ændret det.
Ang lufthavnen så er det ikke muligt at bruge online check in
Så kom i god tid husk en kuglepind
Det er som kairo total kaos
Ditte maria
Ditte maria,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
William
William,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Otima opção perto do aeroporto
Otimo hotel, bem conservado, muito confortavel e perfeito para quem esta em deslocamento para o aeroporto.