10/10 Exceptional
Excelente
ANTONIO
ANTONIO, 5-night trip
Iberostar Waves Bahia - All Inclusive
Beachfront property in Mata de São João with golf course and spa
Choose dates to view prices
Açu da Torre's Iberostar Waves Bahia - All Inclusive offers a beachfront haven where you can unwind with yoga classes, relax at the spa, and savor Italian cuisine. Take advantage of 9 holes of golf, volleyball on the beach or by the poolside bar.
8.8
Excellent
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Golf course
- On the beach
- 6 restaurants and 2 poolside bars
- 5 bars/lounges
- Full-service spa
- 3 outdoor pools
- Nightclub
- Free children's club
- Free supervised childcare
- Health club
- Outdoor tennis court
Feel at home (6)
- Babysitting (surcharge)
- Children's club (free)
- Playground on site
- Television
- Garden
- Terrace
Why we love this property
Paradise by the sea
Sandy shores surround this all-inclusive beachfront haven. Beach volleyball, basketball, and loungers await, plus nearby sailing and water skiing adventures.
Tranquil wellness escape
The full-service spa offers daily treatments from hot stone massages to pedicures. A sauna, hot tub, and yoga classes provide additional serenity.
Luxury by the beach
Marvel at the living plant wall and wander through the garden at this luxury property. Beach vistas and a nearby nature reserve complete the scenic experience.
Room options
Showing 40 of 40 rooms
Standard Room ( No children included )
9.0Wonderful
29 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 3
- 1 King Bed OR 2 Double Beds
Standard Double Room (2 Children under 12 years old included )
8.0Very good
1 review
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Double Near Pool ( No children included )
8.8Excellent
10 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 3
- 1 King Bed OR 2 Double Beds
Premium Room
10.0Exceptional
1 review
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room
8.8Excellent
20 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 388 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Premium Room (Single Use | Near Pool)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room (Near Pool)
7.0Good
4 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 388 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Premium Room, Oceanfront (Single Use)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Sea view
- 388 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room, Oceanfront
8.0Very good
2 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Ocean view
- 388 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Premium Room, Oceanfront (Single Use | Corner)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Sea view
- 409 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room, Oceanfront (Corner)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 409 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Premium Room (Single Use | Spa)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room (Spa)
8.8Excellent
3 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 388 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Junior Suite, Oceanfront (Single Use)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 441 sq ft
- 1 bedroom
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Junior Suite, Oceanfront
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Ocean view
- 441 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Premium Room (Single Use | Upper Floor)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Garden view
- 388 sq ft
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Premium Double Room (Upper Floor)
8.0Very good
4 reviews
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
- Garden view
- 388 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Suite, Terrace (Terrace Relax Suite | Single Use)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Sleeps 1
- 1 King Bed OR 2 Double Beds
Suite, Terrace (Terrace Relax Suite)
Highlights
Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Eco-friendly toiletries
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Room Premium with Garden View
10.0Exceptional
1 review
- 387 sq ft
- Sleeps 4
Single Room Premium with Garden View
- 387 sq ft
- Sleeps 1
Room Premium with View
- 387 sq ft
- Sleeps 4
Room Premium
- 387 sq ft
- Sleeps 1
Room Premium
- 387 sq ft
- Sleeps 4
Room Premium
- 387 sq ft
- Sleeps 1
Room Premium with Pool View
- 387 sq ft
- Sleeps 4
Room Premium with Pool View
- 387 sq ft
- Sleeps 1
Room Premium with Sea View
- 387 sq ft
- Sleeps 4
Room Premium with Sea View
- 387 sq ft
- Sleeps 1
Room Premium with Sea View
- 409 sq ft
- Sleeps 4
Room Premium with Sea View
- 409 sq ft
- Sleeps 1
Suite Junior with Sea View
- 441 sq ft
- Sleeps 4
Suite Junior with Sea View
- 441 sq ft
- Sleeps 1
Room Premium with Garden View
8.0Very good
2 reviews
- 387 sq ft
- Sleeps 4
Room Premium with View
- 387 sq ft
- Sleeps 4
Room Premium
- 387 sq ft
- Sleeps 4
Room Premium with Pool View
- 387 sq ft
- Sleeps 4
Room Premium with Sea View
- 387 sq ft
- Sleeps 4
Room Premium with Sea View
- 409 sq ft
- Sleeps 4
Suite Junior with Sea View
- 441 sq ft
- Sleeps 4
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About the neighborhood
Rodovia BA 099 KM 56, Praia do Forte, Mata de São João, BA, 48.287-000
What's nearby
- Sapiranga Ecological Reserve - 12 min drive - 9.5 km
- Dona Zilda Waterfall - 13 min drive - 11.0 km
- Tower House of Garcia d'Avila - 13 min drive - 11.0 km
- Praia do Forte Beach - 14 min drive - 8.7 km
- Imbassai Beach - 15 min drive - 12.9 km
Getting around
- Deputado Luis Eduardo Magalhaes Intl. Airport (SSA) - 62 min drive
- Airport shuttle (surcharge)
Restaurants
- Reataurante Pelô - 10 min walk
- Lobby Bar Iberostar Bahia - 1 min drive
- Restaurante Meu Rei - 7 min walk
- Restaurante Maresias - 12 min walk
- Iberostar Maj Tai Restaurante Oriental - Praia do Forte - 9 min walk
About this property
Iberostar Waves Bahia - All Inclusive
At Iberostar Waves Bahia - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus activities like water skiing and sailing are nearby. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body treatments, and mani/pedis. Buffet Meu Rei, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a golf course, and a nightclub. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Land activities
Fitness facilities
Tennis
Volleyball
Kids club
Lessons/classes/games
Aerobics
Dancing
Entertainment
Onsite live performances
At a glance
Hotel size
- 632 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time starts at 3 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Parents must have child's birth certificate and photo ID*
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7 AM–11:00 AM
- 6 restaurants
- 5 bars/lounges
- 2 poolside bars
- Swim-up bar
- Snack bar/deli
- Water dispenser
Traveling with children
- Free children's club
- Playground
- Free supervised childcare/activities
What to do
- On the beach
- Tennis
- Fitness classes
- Yoga classes
- Farming classes
- Beach volleyball
- Golfing
- Concerts/live shows
- Shopping
- Pool table
- Ecotours nearby
- Sailing nearby
- Water skiing nearby
Working away
- 24-hour business center
- 10 meeting rooms
- Conference center (398 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle on site
- Beach sun loungers
- Pool loungers
Facilities
- 3 buildings/towers
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- Golf course on site
- 3 outdoor pools
- Arcade/game room
- Full-service spa
- Nightclub
- Outdoor tennis court
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Upper floors accessible by stairs only
- Tile flooring in room
Room amenities
Be entertained
- 32-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning
- Ceiling fan
- Minibar
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- Furnished lanai
Freshen up
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include hot stone massages, body treatments, and manicures and pedicures. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Buffet Meu Rei - This buffet restaurant serves breakfast, lunch, and dinner.
Coqueiro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Francês - This restaurant specializes in French cuisine. Reservations are required. Open select days.
Sakura - Onsite theme restaurant. Open 24 hours. Open select days.
Restaurante Baiano - Onsite restaurant. Reservations are required. Open select days.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge
Children & extra beds
- Babysitting is available for an extra charge
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Optional medical insurance can be purchased on site for a daily fee.
Also known as
Hotel Iberostar Bahia
Iberostar Bahia
Iberostar Bahia Inclusive Mat
Iberostar Bahia Hotel
Iberostar Bahia Hotel All Inclusive
Iberostar Bahia Hotel All Inclusive Praia do Forte
Iberostar Bahia Praia do Forte
Iberostar Bahia Hotel All Inclusive Mata de Sao Joao
Iberostar Bahia All Inclusive Mata de Sao Joao
Iberostar Bahia All Inclusive Mata de Sao Joao
Iberostar Bahia Hotel All Inclusive Mata de Sao Joao
All-inclusive property Iberostar Bahia Hotel All Inclusive
Iberostar Bahia All Inclusive
Frequently asked questions
Does Iberostar Waves Bahia - All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Waves Bahia - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Waves Bahia - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Iberostar Waves Bahia - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Waves Bahia - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Iberostar Waves Bahia - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Iberostar Waves Bahia - All Inclusive?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Iberostar Waves Bahia - All Inclusive and nearby?
Have fun with onsite activities like volleyball and cycling, and practice your swing on the golf course. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Iberostar Waves Bahia - All Inclusive also has 2 poolside bars, 5 bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Iberostar Waves Bahia - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine.
Does Iberostar Waves Bahia - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished lanai.
What's the area around Iberostar Waves Bahia - All Inclusive like?
Iberostar Waves Bahia - All Inclusive is in Açu da Torre. Popular attractions include Praia do Forte Beach, which is 19 minutes away by car.
Have a question?
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Iberostar Waves Bahia - All Inclusive Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
RoomWaterFood10/10 Exceptional
Beautiful and peaceful place!
Paul
Paul, 5-night trip
8/10 Very good
I wish the hotel had room service
Camila
Camila, 4-night trip
10/10 Exceptional
Excelente!
Bruno
Bruno, 3-night trip
8/10 Very good
the beach
Gerald
Gerald, 4-night trip
10/10 Exceptional
I was there with the wife, kids and inlaws. Great amenities, good food, lots of things to do, feels brand new.
Guilherme
Guilherme, 7-night trip
10/10 Exceptional
Second time in the resort, nice food is offered, good variety. Room is spacious and two swimming pools, being one with warm water.
Definitely i will return again
Alessandro
Alessandro, 5-night trip
6/10 Good
A
Carolyn
Carolyn, 7-night trip
10/10 Exceptional
Likes: Lots of space to stretch out. Great value for the money spent. Dislikes: No dehumidifier in room, it stays wet inside. Allowing adults to carry drinks and food into pools. (The pool bar is fine, but when I see a plate of food on the outside of the pool edge and a pina coloda spill into the water by a drunk woman, it made us leave the pool that day.) Please enforce no food and drinks in the pool.
Duane
8/10 Very good
Fizemos o upgrade para o quarto vista mar e acesso ao beach club exclusivo que foi um diferencial para a estadia. Maior conforto, mais opções de catering e uma piscina exclusiva, além do acesso às áreas úmidas do spa. No geral a equipe foi muito solícita, com algumas exceções de falta de tato ou um treinamento melhor de atendimento ao cliente.
Giuliana
Giuliana, 6-night trip
10/10 Exceptional
Tudo no hotel e maravilhoso
Nathalia G
Nathalia G, 4-night trip
10/10 Exceptional
Limpeza perfeita e equipe agradavel
Marcos
Marcos, 5-night trip
10/10 Exceptional
Serviço excelente,estrutura ótima e atendimento impecável….chef Menezes uma pessoa ímpar no restaurante meu rei!
Alexandre
Alexandre, 3-night trip
8/10 Very good
Muito bom
Anderson
Anderson, 6-night trip
10/10 Exceptional
Não há palavras para definir esse hotel: simplesmente maravilhoso! A equipe é extremamente simpática e prestativa, tudo muito organizado, limpo e cheiroso.
Em alguns pontos, notei que certas comidas pareciam já estar há algum tempo expostas, mas isso não chegou a comprometer a experiência.
Faço apenas algumas ressalvas. Há 4 restaurantes do jantar temáticos e o acesso depende da quantidade de diárias — no meu caso, fiquei quatro dias no pré-carnaval de Salvador e só pude ir a dois, o que acaba sendo um pouco frustrante para o hóspede. Além disso, os bares da piscina encerram cedo, às 18h, quando ainda há sol; poderiam estender pelo menos até 19h. Afinal, em um resort queremos relaxar e aproveitar ao máximo.
Por fim, há muitos gatinhos pelo hotel — um verdadeiro paraíso — e talvez fosse interessante espalhar alguns potinhos de água para eles. Apenas uma sugestão ❤️
carolina
carolina, 4-night trip
10/10 Exceptional
Atendimento nos restaurantes temáticos não condiz com o padrão do hotel; muita demora no serviço.
Gesmair
Gesmair, 6-night trip
6/10 Good
Eu daria 4 estrelas, mas o hotel não utiliza garrafas plásticas com água para diminuir o uso de plástico, por isso ele disponibiliza pontos para encher garrafas de vidro com água, mas os bebedouros são ruins, algumas vezes não sai água ou demora demais para encher uma garrafa e a água é bem ruim, com um gosto muito forte. Só hoje na hora do checkout que disseram que cada quarto tinha direito a um galão de 5 litros de água mineral, mas isso não foi dito ou oferecido em nenhum momento. Outro ponto negativo é que eu reparei que eles reaproveitavam alimentos de um dia para o outro, vi que os donuts eram os mesmos em mais de um dia e no terceiro dia já tinha donut embolorado.
Aniele
Aniele, 5-night trip
10/10 Exceptional
Varias opções de lazer. Belíssima praia com barracas confortáveis. Quarto amplo. Piscinas. Academia top.
Eugenio
Eugenio, 5-night trip
10/10 Exceptional
Estadia ótima, estrutura, serviços e atendimento excelentes!
Lia
Lia, 7-night trip
10/10 Exceptional
A estadia foi excelente do início ao fim. O quarto estava muito limpo e bem organizado, trazendo bastante conforto. A equipe foi sempre atenciosa, educada e pronta para ajudar. O café da manhã era variado, fresco e muito saboroso, com ótimas opções. As áreas de lazer limpas e organizadas proporcionaram momentos de relaxamento e bem-estar.
Rodolfo
Rodolfo, 5-night trip
6/10 Good
Essa foi a nossa quarta vez nesse resort e a última pois o custo benefício não compensa. Compramos o star prestige e a qualidade dele piorou muito . Não tivemos nenhum diferencial que justifique esse pacote. A alimentação estava razoável mas nada que encantasse. Tem resort com o mesmo valor bem melhor
Glaucio
Glaucio, 4-night trip
10/10 Exceptional
Spa maravilhoso !
Ligia
Ligia, 4-night trip
10/10 Exceptional
Tudo maravilhoso! Equipe solícita, bons drinks, comida boa, quartos limpos. Gostei de tudo.
glecia
glecia, 2-night trip
10/10 Exceptional
A estadia no Iberostar foi incrível. Adoramos a estrutura do hotel, a piscina mais silenciosa, os restaurantes e principalmente a cordialidade e receptividade dos funcionários do hotel.
Passamos o meu aniversario e eles enviaram um pequeno bolo e champanhe no quarto para celebrarmos.
Rodrigo
Rodrigo, 5-night trip
4/10 Fair
O check-in demorou muito tempo, fila enorme e bagunçada, sem nenhuma informação.
O atendimento da equipe, na maior parte do tempo, foi grosso e mal educado.
Havia poucas opções de lugares pra comer, sendo que tinha que pegar fila de mais de 40min para pegar um hambúrguer ou Aracajé. No café da manhã, era sempre uns 40min para pegar uma tapioca.
Guilherme
Guilherme, 3-night trip
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