Rooms available but we were not allowed access till 3 which was difficult because we had travelled a long journey and had to change to meet friends for lunch. Breakfast was not 4 star. Tinned fruit and plastic pots of jam are way below standard. Room was much too hot even with windows open. Choice of beer in bar poor
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Jane
Jane,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Fantastic sea views and wonderful large room.
Stephen
Stephen,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
A very pleasant experience. We would recommend staying at the Crown Spa Hotel.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Short say mcfly
Fablous everything
Corina
Corina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Lovely Views and Decent Parking
The hotel is in a perfect location and we managed to get parking close by. Parking was £2.50 for 2 days so considered that a good deal.
The hotel is a little tired but comfortable and the pool was lovely. The ice room was amazing but a little disappointed the sauna was closed on the day we went.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Hotel very good, great location, friendly staff, good breakfast. Hotel bar under stocked, advertised cocktails but had very few ingredients. Limited gins and drinks in general. I would stay here again.
Donna
Donna,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Sally
Sally,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
Expensive for what it is
Staff are very friendly but the hotel was a disappointment for a 4 star "luxury" hotel. Desperately in need of decoration inside and out but also needs the garden and outside seating areas tidying at the very least. Both lifts not working which wasn't a problem for us but lots of guests were struggling with the stairs. The duvet cover in our room would have been relegated to a dustsheet at home. We didnt spend much time in our room as staying overnight for a concert but because of this paid an eye watering amount for very below par room. Despite being shabby the room was clean.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Dakota
Dakota,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Lynda
Lynda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
It was a very enjoyable stay, staff friendly , room clean very very nice, spa to die for great
Lorna
Lorna,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 20 日
Caroline
Caroline,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 16 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 15 日
Prior to arrival the communication with the hotel was terrible. No way to contact reception and the phone lines constantly do not work or switched off. Looks like a lack of staff issue or overworked perhaps. It’s very poor. The worst I’ve ever experienced.
Upon arrival check in was fine and relatively swift.
The room on the top floor was big but space underutilised. The bed was small for the room. TV far away from the bed. Was clean but a million different sets of lights and none of them appeared to work the main light in the room.
Bathroom again big but the shower is above the bath. The bath has a concave wavy floor and the shower head is above the centre. It’s impossible and impracticable to have a wavy bath floor when trying to have a shower. It’s really poor. However you do get a TV in there for some reason.
The corridors had trolleys and food left out all the time we stayed and they were there in the morning still. Again a lack of staff appears the issue.
It’s OK but how people can have their wedding here is beyond me. A 4/10 because it was clean and I only had to pay £6 for the stay. I would not go back.
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 14 日
The hotel is very run down and definitely not a four star hotel by usual standards. Very noisy with people up and down the corridors as well as children screaming, view onto the car park for a superior room which was pretty dire. The bed was so hard and it was an uncomfortable night.
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Lovely theatre stay once again. Friendly staff and room upgrade which was nice.
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 28 日
Hotel was nice but the bed was not to good. The food was over prices £35 for breakfast. The biggest disappointment was that the pool closed to kids at 6 pm and the pool was the reason we got the room there.
Sara
Sara,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Characterful Hotel
Nice friendly hotel. Reception staff very helpful. Leisure area staff great.
Disappointed the jacuzzi etc area was closed.
Breakfast was great, staff fantastic.
Room was a little tired, carpets stained, radiator cover hanging off, fudge pulls forward each time you open door, ceiling fan not working, poorly fitting toilet seat
Beverley
Beverley,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
Shocking
Stayed here for a special occasion and were terribly disappointed. Had to book a superior room to fit family in. Room was dated and in poor condition: parts of taps missing, corrision on lights, marks up walls, furmatire heavily stained / laminate finish coning off. Also, even with the window open, there was no air in the room. The fan provided was dropping to bits - missing screws on front cage, missing buttons / parts to change speed of fan, and the oscilation had broken! Staff were freindly and helpful but state of the room really spoiled our stay.